The national sales manager is responsible for the selling and marketing of Atlanta & Georgia as a premier destination for group meetings utilizing rooms on peak night.
Responsibilities (include, but are not limited to)
Sales
Prospect potential meeting business: telemarketing, regularly trace existing accounts for future solicitation and utilize various resources to include ACVB satellite sales reps, Atlanta based influencers of association and corporate meetings, third party facilities and hotels
Qualify leads to include identification of group schedule
Send leads to hotels and execute appropriate follow-up
Maintain ongoing communication with clients, hotels, and related vendors regarding changes, updates, decision dates, etc.
Serve as the intermediary and/or make bid presentations for destination/site selection committee
Coordinate and conduct site inspections
Distribute definite booking information to all parties involved in the lead process
Represent ACVB at trade shows and related events as directed (coordinating the participation of Atlanta hospitality industry partners, set-up/breakdown of trade show booth, etc.)
Make regular sales calls to prospective and existing customers
General Administration & Management
Manage programs, projects and expenses according to ACVB guidelines
Supervision of assigned coordinator to include coaching, mentoring and performance management
Other Related ACVB Activities
Maintain a positive working relationship with ACVB members
Document all account details and activity in CRM
Maintain current knowledge of member hotels (inventory), venues, restaurants and attractions
Attend ACVB, member, and hospitality related events as directed
Maintain active participation with assigned professional organizations
Provide additional support to department projects and related ACVB programs as directed
Stay up-to-date with hospitality industry trends
Qualifications
Education
o Minimum high school diploma or equivalent; college degree strongly preferred
Work Experience
o Minimum 3 years of experience in hospitality related sales
Knowledge, Skills and Abilities
o Strong communication skills (oral and written)
o Strong sense of time management with the ability to take initiative, work well under pressure and meet deadlines
o Proficient in Microsoft Office and CRMs
o General knowledge of Atlanta's hospitality industry with an emphasis on the hotel inventory in the Downtown, Midtown and Buckhead areas
Core Competencies (areas reviewed in annual performance evaluation)
Communication skills
Problem solving
Teamwork
Customer service
Management
Additional Information
Work hours
Monday – Friday (moderate early morning, late evening, and weekend work)
Work environment
Standard, temperature-controlled office environment with moderate, office noise level
During site visits work environment changes depending on location: hotel, restaurant, convention facilities, airplane, and related travel and event venues
Physical requirements - The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Where applicable, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Moderate lifting up to 15 lbs
Position requires significant amount of walking/standing during site visits, trade shows and related sales activity
Position requires significant amount of driving during site visits
Travel
10 to 25%