A tech-enabled business services company is seeking a BPO Operations Director responsible for managing supervisors and overseeing day-to-day contact center operations. This role entails developing operational strategies aligned with corporate objectives and enhancing customer satisfaction. Candidates should possess strong leadership skills and a minimum of an associate's degree or equivalent experience, along with exceptional communication and supervision abilities. Competitive compensation and benefits are offered.
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BPO Operations Director: Lead CX, Growth & Sales
Mass Markets · Los Angeles, CA, USA ·
- Job type:
- Full Time