About the role
As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.
Responsibilities
- Day-to-day management of client communications and relationships
- Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
- Develop strong relationships with internal teams across the org
- Develop effective communication strategies for each client relationship
- Identify ways to refine agency and client processes to increase efficiencies with day-to-day workflow
- Leverage client reports to proactively recommend initiatives that will improve performance across digital and social channels
- Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solutions
- Learn how the business operates and what success for WITHIN looks like
- Report to Account Director
Requirements
- Bachelor’s Degree
- 2-7 years of experience working with a creative team
- Experience developing digital and social communications programming and plans and implementing best practices
- Exhibited ability to manage multiple projects and deadlines in a fast‑paced environment
- Experience working in digital and social advertising
- Strong attention to detail
- Excellent English communication and organizational skills
- Proficiency in Excel, G‑Suite, and Slack
Interview Process
- Excel and Typing Test
Benefits and Compensation
We offer a competitive salary and benefits based on education, experience, and skills level, including:
- Unlimited vacation policy
- Monthly phone stipend
- Comprehensive medical, dental, and vision insurance options
- 401(k) plan with matching
- Dog-friendly office
- Hybrid work opportunity
- Professional development program
- Bonus Perk - Seamless allowance
Total compensation based on education, experience, and skills level ($62,400‑$134,750).
- $62,400‑$76,870
- $76,870‑$91,340
- Level 3 – $91,340‑$105,810
- Level 4 – $105,810‑$120,280
- Level 5 – $120,080‑$134,750
Location
New York City: nd St, Suite 602, Queens, NY 11101, United States
About WITHIN
WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, lifecycle, retail media, affiliate and influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
Equal Employment Opportunity
As set forth in WITHIN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities, and the law says we must measure our progress towards this goal. Completion of this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.
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