Director, Customer Experience & Journey Design

Vios Medical is seeking a Customer Experience Director to lead the customer experience for their product-oriented medical technology portfolio. This senior role involves defining and optimizing the customer journey, establishing governance for CX strategies, and facilitating continuous improvement across teams. The ideal candidate will have extensive experience in customer experience, product management, and people leadership in a regulated healthcare environment. This hybrid position is based in Woodbury, MN and offers a competitive salary with comprehensive benefits.
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