Divisional Managing Director - Repairs/Maintenance ) South East England, England
Salary: GBP - GBP per annum + Performance Bonus + Benefits
Following a highly successful recruitment campaign that delivered an exceptional shortlist and resulted in multiple senior appointments into the business, strengthening the Divisional Managing Director population and wider leadership structure, our client has now appointed several senior leaders and is seeking to appoint an additional Divisional Managing Director. This is not a replacement. It is the next step. The business has continued to grow, contracts have expanded, and the operational footprint has increased to the point where an additional Divisional Managing Director is required to ensure control, performance, and consistency at scale. This role exists because the business has outgrown its current leadership capacity – not because of under performance, but because of sustained expansion. Due to the strength of the previous campaign, we are already engaged with several relevant candidates. Individuals currently under consideration do not need to reapply. We welcome new applications from experienced operational leaders who can clearly demonstrate the impact required for this additional role.
About the Business
This is a fast‑growing, privately owned property services business delivering responsive repairs, maintenance, and refurbishment across the UK.
It has built its position through delivery, not presentation.
- Commercial discipline
- Speed of decision‑making
It competes with national operators but retains the agility, visibility, and accountability of an owner‑led organisation.
This is not a corporate environment. There is no reliance on process for comfort. There is no distance between leadership and delivery.
The Opportunity
This role is fundamentally about running and optimising a live portfolio of contracts.
You will inherit responsibility for a division comprising multiple clients, contracts, and operational teams, with a clear mandate to:
- Strengthen performance
- Drive accountability across the operation
- Maximise existing client relationships
- Capture all available workstreams within current contracts
- Deliver consistently high service standards
- Create the conditions for expansion through performance
In the first 6–12 months, success will be defined by:
- Improved contract performance and consistency
- Stronger operational control across the division
- Clear visibility of margin and cost drivers
- Strengthened client relationships and retention
What This Role Looks Like in Reality
This is a high‑volume, fast‑paced service environment. Performance is visible daily. Expectations are immediate.
You will:
- Lead multi‑region contracts and operational teams
- Take full accountability for service delivery, margin, and client outcomes
- Engage directly with clients, not through layers
- Identify issues early and act decisively
- Maintain control across cost, quality, and performance
- Be in the operation – with teams, with clients, and close to delivery
Context – Why This Role Exists Now
The leadership team has been deliberately strengthened over the last phase, including multiple senior hires and internal promotions.
The business now has increased operational complexity. The requirement now is not simply growth. It is control. This appointment ensures that contract portfolios are properly led, optimised, and supported as the business continues to scale.
The Candidate
You are an operational leader first. Not a strategist.
- Led large, complex service operations
- Managed multi‑million‑pound P&Ls
- Delivered measurable improvements in performance and profitability
- Operated in environments where service, cost, and delivery are constantly visible
You are:
- Commercially aware
- Comfortable under pressure
Background
You will come from an environment where:
- Delivery is measurable
- Performance is immediate
- Leadership is visible
- Property services / maintenance / housing contractors
- Facilities management (reactive or operationally intensive)
- Contract‑led operational businesses
Candidates currently operating within client‑side roles in social housing providers, local authorities, or other public sector organisations will not be considered. This role requires experience gained within commercially driven, service delivery environments where accountability for performance, cost, and delivery sits directly with the operator.
The Person
- Strong operational grip across distributed teams
- Visible, credible leadership style
- Able to diagnose and fix performance issues quickly
- Commercially disciplined
- Resilient and delivery‑focused
- Takes ownership
- Creates structure rather than waiting for it
Selection Process & Expectations
This is a business‑critical appointment. Candidates will be expected to demonstrate:
- Tangible improvements in operational performance
- Evidence of margin delivery and cost control
- Strong leadership of teams and succession development
- Measurable impact on customer satisfaction
- Contribution to contract performance and retention
What’s on Offer
- Performance Bonus linked to delivery and profitability
- High accountability
Why This Role
This is not a start‑up role. It is not a turnaround. It is a scale role. You are stepping into a business that is already performing – but now requires stronger, deeper operational leadership to sustain and improve that performance.
You will:
- Take ownership of a significant part of the business
- Work alongside a strengthened senior leadership team
- Influence how performance is delivered at scale
Final Point
This is an additional appointment driven by growth. It requires someone ready to step in, take control, and deliver from day one.
Reference
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