EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Community Relations Director
The Community Relations Director (CRD) leads the sales and marketing initiatives. The goal is to increase and maintain occupancy. The CRD supports the financial success of the community, represents the company's culture and values, develops strategic marketing plans, and demonstrates customer service. The CRD builds relationships with future residents, families, team members, vendors, and the broader community.
What You’ll Do
- Overall responsibility for the sales and marketing process, working collaboratively with members of the leadership team.
- Make sales calls, schedule educational presentations, and coordinate marketing events.
- Outreach to nursing homes, physician offices, and other health care professionals.
- Guide, train and support team members to serve as a backup in taking inquiry calls, giving tours, and providing customer service.
- Maintain a working knowledge of federal and state regulations.
- Prepare reports and develop strategic marketing plans.
- Model the Compass Senior Living values of goodness, loyalty, faith, and fun as a representative of the community.
What You’ll Bring
- Desire and talent to work with a high-functioning, empowered team.
- Bachelor’s degree or relevant experience in a related field.
- Compassion, kindness, and desire to work with elders and their families.
- Computer literacy and social media savvy, with proficiency in learning specified online programs.
- Organizational skills and ability to multi‑task in a team environment.
- Ability to work independently, be self‑motivated, and be goal‑directed.
- Excellent customer service and interpersonal skills.
- Good verbal communication and ability to read, write, and speak English with residents and coworkers.
- Meet all health requirements as specified by state or federal regulations.
- Ability to perform duties with or without reasonable accommodation.
- Pass a criminal background check.
- Valid driver’s license.
What We Offer
- Benefits for all team members, regardless of employment status:
- Accrue vacation and sick time starting your first day.
- 401(k) retirement savings plan after 90 days, with employer match after one year.
- Financial wellness education program.
- Wellness and fitness resources with savings discounts.
- Early access pay options.
- Career growth through ongoing training programs and mentorship opportunities.
- Additional benefits for full-time team members:
- Medical, dental, vision, and voluntary benefit options.
- Employee and family assistance program for emotional wellness.
- Education reimbursement program.
This position is currently accepting applications.
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