Chief of Staff
The Chief of Staff serves as a trusted strategic partner to the SSG Global Account Org, acting as a force multiplier to drive alignment, execution, and operational excellence across the region. This role bridges strategy and execution, ensures follow-through on critical priorities, and enables effective decision‑making by coordinating across senior leaders, functions, and countries within the GA organization.
Key Responsibilities
- Translate strategic priorities into actionable plans, milestones, and measurable outcomes
- Drive execution of regional strategic initiatives, transformation programs, and cross‑functional projects
- Monitor progress against key objectives and proactively escalated risks, dependencies, or roadblocks
Leadership Advisory & Decision Support
- Act as a trusted advisor and sounding board to leadership on strategic, operational, and organizational matters
- Prepare high‑quality briefing materials, business reviews, and decision papers for executive and board‑level forums
- Support data‑driven decision‑making through analysis, insights, and synthesis of complex regional topics
- Develop key metric dashboards and analysis to track business performance in close collaboration with the Business Leaders across the region
Cross‑Functional & Regional Coordination
- Align GA leadership team members around shared priorities, timelines, and execution discipline
- Facilitate collaboration across functions, countries, and business units within the Global regions
- Ensure clarity of ownership, accountability, and communication across regional initiatives
Business Management and Governance
- Establish and manage the GA executive operating cadence (LT meetings, QBRs, offsites, leadership reviews)
- Track decisions, commitments, and action items from leadership meetings and ensure follow‑through
- Support governance models, escalation frameworks, and execution rigor across the region
Communications & Stakeholder Management
- Support the internal and external communications, including leadership messages, updates, and presentations
- Act as a central coordination point for high‑impact regional and global stakeholders
- Ensure consistency of narrative, priorities, and messaging across GA leadership channels
- Ensure participants are prepared for executive meetings, including advance distribution of discussion documents, and communicate clear takeaways and actions with relevant stakeholders.
Special Projects
- Lead or support high-priority, confidential, or time‑sensitive initiatives on behalf of GA
- Serve as project owner for complex cross‑functional initiatives requiring neutrality and senior‑level coordination
Basic Qualifications
- 7+ years of work experience supporting sales organizations on a global scale
Preferred Qualifications
- Strong ability to get access and credibility with senior leaders internally and externally
- Ability to manage a broad level of tasks at the same time, ability to prioritize is key
- Proven track record of project management experience
- Familiarity with close collaboration and representing Senior Leaders is a must have
- Experience managing large, complex Projects and navigating leaders and stakeholders through this
- Demonstrated ability to communicate and to moderate
- Strong commercial acumen, with P&L awareness
- Executive-level communication, presentation, and stakeholder management skills
- Fluent in English;
- Willingness to travel and engage directly with clients, partners, and internal teams globally
- Strong understanding of complex, matrixed organizations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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