Location & Compensation
Full‑time position, salary $200,000 per year (equivalent to $100 per hour). On‑site locations: Palo Alto, Piedmont, San Francisco, La Jolla, Los Angeles (South Bay). Benefits include health, vision, dental, 401k, PTO, and more.
About the Role
You will anchor trust with families, serving as their primary point of contact for any uncertainties, providing counsel, and sustaining long‑term relationships across five California locations. The position requires daily hands‑on AI use, fluency in discussing AI, and discretion with ultra‑high‑net‑worth families.
What You Will Be Doing
- Take ownership of every family relationship on campus, cultivating trust that deepens over time.
- Identify issues before they arise and address them with care, urgency, and thoughtful judgment.
- Be visibly present during critical touchpoints: morning arrival, afternoon departure, and intentionally designed parent gatherings.
- Facilitate ongoing substantive dialogue about Alpha’s AI‑centered approach.
- Create and iterate community programming that fosters connection, endorsement, and word‑of‑mouth growth.
What You Won’t Be Doing
- Overseeing admissions pipelines or recruitment goals—your work starts once families enroll.
- Working primarily from a desk or relying solely on written communication—this demands physical presence.
- Using templated responses or avoiding difficult conversations about AI or pedagogy.
- Depending on established protocols—you will create structure in areas that lack it.
- Viewing families as transactional relationships—this role values discernment over task execution.
Parent Relations Director Key Responsibilities
Develop and maintain enduring trust with ultra‑high‑net‑worth families, securing long‑term retention, endorsement, and confidence in Alpha’s AI‑driven educational approach.
Basic Requirements
- Located in or capable of daily commuting to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles.
- 5+ years of direct experience working with UHNW individuals or families in settings such as private schools, private equity, family offices, or high‑end client service roles.
- Demonstrated capacity to manage intricate, high‑stakes relationships with discretion and thoughtful judgment.
- Daily, hands‑on use of AI tools (e.g., ChatGPT, Claude, Perplexity) with the capability to articulate AI strengths, weaknesses, and boundaries clearly.
- Executive presence and communication that commands respect among highly educated, high‑expectation audiences.
- Professional or personal familiarity with private or independent school environments.
- Flexibility to work early mornings, late afternoons, and occasional evening or weekend programming.
Nice‑to‑have Requirements
- Pre‑existing networks within local private school or UHNW circles.
- Background engaging with founders, investors, or technology leaders.
- Demonstrated success building communities or experiences that generate authentic referrals.
- Prior work in early‑stage or rapidly scaling organizations where structure is still forming.
- Skill in distilling sophisticated technical ideas into accessible, assured dialogue.
Working With Us
This is a full‑time (40 hours per week), long‑term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD per hour, which equates to $200,000 USD per year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.
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