Woods & Co Recruitment have partnered with a fast scaling premium beauty and wellness brand with a service led offering and cult status inside the category. They are now sitting at the most exciting point of its growth curve to date and the West Coast has been earmarked as one of the biggest investment priorities for the year ahead.
The Regional Manager position will sit at the heart of this push. It's a dual remit position based out of Los Angeles leading the newest LA flagship from the floor every day as Studio Manager, while overseeing the wider California region as Area Manager with three Studio Managers reporting into you.
The right person walks in, reads the room fast, and drives team engagement and performance at pace. Four studios may sound modest on paper, but with significant US investment funneled into the West Coast, this is the ground floor of a multi unit leadership ladder that very rarely opens up at this stage of a brand's curve.
What's in it for you?
- $110,000 to $120,000 base salary plus benefits
- Comprehensive medical, dental and vision insurance for individuals and families
- Employer sponsored 401K plan and life insurance
- Paid time off plus a confidential employee assistance program
- Exclusive employee discount on all workouts and products
- Second week of July start, walking straight into the heart of the US growth plan
- A clear runway into senior multi site leadership as the West Coast portfolio scales
- Reports into the Head of USA, sitting at the senior end of the US leadership table
What do you do?
- Own commercial performance across all four California studios including total sales, AOV, retail attach, membership growth, retention, chair utilization and labor percentage
- Run the day to day of the new LA flagship as on the floor Studio Manager, setting the bar for service, culture and revenue across the California market
- Directly manage two Studio Managers across the wider California region, coaching them through KPIs, performance and team leadership
- Lift studio leadership capability fast through structured coaching, honest performance conversations and clear development planning
- Drive local brand presence by plugging into the LA wellness, influencer, talent and celebrity scene through events, partnerships and visible studio activation
- Partner with Marketing on launches, workout to product ratios, promotional campaigns and event ROI
- Manage workforce planning, rotas and labor models to maximize chair optimization and profitability
- Own people processes across hiring, onboarding, performance reviews, ER cases and turnover reduction in partnership with the US People team
- Report into the Head of USA on California's commercial and operational performance with data led trade updates and clear trend analysis
What do you need?
- Demonstrated success operating at a managerial level in premium retail, beauty, fitness or wellness
- A proven track record managing multi site teams and turning around underperforming studios or stores at pace
- Strong commercial acumen and the ability to read sales, retail and service KPIs and act on what the numbers are telling you
- A people first leadership style with the ability to coach, develop and where necessary performance manage Area Managers and floor teams
- An existing plug in to the LA wellness, beauty, influencer or talent scene that can be activated to drive local brand awareness and footfall
- Hands on operational experience across scheduling, rosters, compliance and budget management
- Comfort working in a fast moving environment where standards are high and pace is the norm
- A genuine love of the category and the on the floor work this role demands