Hybrid Lead: Consumer Quality & Advocacy Initiatives

ATHENA Consulting in Hanover, MD is hiring a Team Lead/Advocate for Consumer Quality Initiatives. This full-time hybrid position offers $21-$24 per hour based on experience. Responsibilities include building relationships with members, navigating benefits, and resolving care issues. Candidates should have customer service experience and a high school diploma, with preference given for a BA/BS. The role offers a comprehensive benefits package, including PTO and insurance options.
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