Communications Associate (Hybrid NYC)

Location
NYC - Wall Street
40 Wall Street
Floor 13
New York, NY 10005, USA

Position Summary
The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day materials of the Communications team. The focus of this position is the creation and customization of electronic and print communications, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements.

This individual will also participate in cross-functional projects and work closely with multiple internal teams. This is a great opportunity to build foundational knowledge while working in a collaborative team environment and receiving mentorship and guidance to grow your career.

Full‑time employment opportunity, Monday through Friday from 8:30 AM to 5:30 PM Eastern Time. For the first three months, the employee will need to be in the NYC office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Essential Functions

Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.

Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards.

Coordinate with other teams for timely production of paper mailings and websites.

Manage multiple projects with quick turnaround timelines while maintaining attention to detail.

Collaborate with internal teams to identify and develop process efficiencies.

Required Skills & Qualifications

Strong written communication and editing skills and a questioning mindset.

High attention to detail, particularly with structured documents and data‑informed content.

Ability to manage multiple projects with competing deadlines.

Proficiency in Microsoft Word, PowerPoint and familiarity with Excel.

Comfort working within approval workflows and cross‑functional environments.

A high level of accountability and ownership of work.

Life & Health License preferred or ability to obtain within 6 months.

Preferred Qualifications

Experience with benefits enrollment communications, insurance, or financial services.

Familiarity with HTML or Adobe Creative Cloud.

Familiarity with IDI and/or LTC products.

What We Offer
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 – $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

Equal Employment Opportunity
NFP is an inclusive Equal Employment Opportunity employer.

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