Commercial Account Manager BDM - Houston, TX

Commercial Account Manager BDM
Location: Houston, TX

We are seeking a motivated Commercial Account Manager BDM to support Industrial Segment customers.

Why RelaDyne?

Competitive pay + commission opportunity

Full benefits (medical, dental, vision, life, disability, HSA)

Generous PTO & sick time

401k with company match

Career growth with a company that invests in its people

Essential Duties and Responsibilities
In addition to the essential job functions described below, all associates will perform various duties as requested by management to support company growth.

Key Responsibilities

Help support all Industrial and Territory team sales and profit goals established in consultation with Industrial and Territory team management

Work closely with Sales and Operations to optimize the share of wallet opportunities within the current and future customer base

Develop and execute superior customer experience for Strategic Accounts – training, program development, application expertise, equipment expertise, procedure development, services support, failure analysis, and reliability program development

Work collectively with all Sales Team to support and expand the overall offering for strategic industrial customers in niche markets

Work collectively with vendor partners to maximize profitability and products offered to the market

Use product and application expertise to improve profitability and support customer initiatives

Ensure customer satisfaction and support of value added approach

Promote Marketing promotions and programs to customers

Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)

Outage support for strategic industrial customers

Industrial lubricant sales support for strategic customers in niche market

Track performance of niche market segment to understand and communicate opportunities to the Industrial and Territory Sales teams

Overall reliability program development and implementation

Technical sales as it pertains to providing solutions for Industrial applications

Leadership

Involved in training other associates and acting as a mentor

Support Sales Team in the development of Annual Strategic Planning to achieve budget and growth goals for strategic industrial customers

Help provide oversight and technical support of lab services, filtration, equipment, and lube tech programs as needed

Continually enhance Technical skills and problem solving ability

Continuous learning and development of product knowledge and application expertise to provide support to the entire sales organization as needed

Other

Attend necessary regional, corporate, and industry meetings

Professionally represent the company at all times ensuring quality customer service

Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures

Support corporate programs, goals, and initiatives of the company

Maintain communication with management with regards to technical issues in the marketplace

Maintain communication with management

Maintain a clean and organized vehicle

Work overtime as needed

Qualifications

Prefer 5+ years of Industry Experience or Engineering Degree

Minimum education required – bachelor’s degree in Engineering or related field or related & relevant work experience

Travel 50%-70%

Reside within reasonable commuting distance

Valid driver's license and a good driving record

Proven ability to translate business needs into growth

Interpersonal skills – above‑average verbal/written communication skills

Effective training and negotiating abilities and ability to deal constructively with conflicts

Must have a high degree of patience with the ability to recognize potential problems through branches and how these relate to customers

Computer skills – Word, Excel, PowerPoint, Technical programs

Technical Sales skills

Capable of analyzing issues and developing solutions

Ability to be creative and innovative

Judgment and decision‑making ability

Leadership skills

Listening skills

Organization and time management skills

Product knowledge and Application Expertise

Vendor knowledge

Safety‑Sensitive Position Notice
This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre‑employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.

Equal Opportunity Employer
Know Your Rights: Workplace Discrimination is Illegal – (click for more information)

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation, or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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