Job Summary
We are seeking a high‑performing Sales Director (SD) to develop and manage sales initiatives with our National and Account partners in the Eastern Region. The ideal candidate will be a strategic sales hunter and relationship builder with a deep understanding of the luxury and expedition travel markets. This role will focus on driving B2B sales through agency partnerships, increasing full-ship charters, group business, and new‑to‑brand FIT sales.
Key Responsibilities
Revenue Generation & Account Development
- Build and manage strong partnerships with top‑tier travel advisors, consortia, and luxury agency networks.
- Actively pursue charter and group business opportunities aligned with Swan Hellenic’s expedition product.
- Conduct weekly client engagements (in‑person or virtual) to drive sales and nurture relationships.
- Identify and convert new‑to‑brand opportunities, particularly through strategic agency outreach and niche market targeting.
- Oversee National Account partnerships to ensure they align with brand strategy and maximize the impact of collaborative marketing and sales efforts.
Sales Strategy & Execution
- Design and execute regional sales plans with clear KPIs, focusing on long‑term growth and consistent pipeline generation.
- Analyze territory potential, competitor activity, and booking trends to refine approach.
- Create annual business plans, promotional budgets, and forecasting reports to support growth targets.
Training, Events & Trade Support
- Deliver in‑depth product training and destination education to frontline advisors and agency owners.
- Represent Swan Hellenic at luxury travel shows, National and Account partner conferences, industry conferences, and agency‑hosted client events.
- Actively promote Swan Hellenic’s unique differentiators (e.g., cultural enrichment, polar expeditions, small ship design).
Reporting & CRM Discipline
- Track progress using internal CRM tools, maintaining a clean pipeline and performance reporting.
- Submit accurate monthly reports and participate in weekly sales team calls with global leadership.
- Manage expenses in line with corporate travel and entertainment budgets.
Marketing & Brand Advocacy
- Serve as the face of Swan Hellenic in the region and to our National Account partners, conveying our values of discovery, enrichment, and authenticity.
- Collaborate with Marketing and Global Sales to support regional campaigns, digital promotions, and co‑branded agency initiatives.
- Proactively share content, offers, and insights with trade partners across social and email channels.
Required Qualifications
Experience
- Minimum 10 years in luxury sales, with experience in cruises, expedition travel, or cultural tours strongly preferred.
- Proven success in delivering revenue growth, securing new agency partnerships, and managing a defined territory.
- Existing relationships within the luxury travel trade are a strong asset.
Skills & Competencies
- Strategic thinker with a proactive sales approach and strong closing ability.
- High‑level communicator with excellent presentation and interpersonal skills.
- Self‑starter, comfortable working remotely with minimal oversight, while being a collaborative team player.
- Proficient in CRM platforms, Microsoft Office Suite, and virtual meeting tools.
Requirements
- Based in Florida U.S., legally authorized to work in the U.S.
- Able to travel up to 70%, including multiple nights away from home per week.
- Bachelor’s degree in business, Marketing, Tourism or equivalent experience.
- Valid driver’s license and reliable vehicle required.
Why Join Swan Hellenic?
- Competitive compensation structure with performance‑based incentives.
- Opportunity to join a storied brand with a bold vision for modern expedition cruising.
- Be part of a global team redefining cultural exploration in the most remote corners of the world.