Job Description:
- Work within a defined territory to generate and qualify new leads and opportunities
- Research and develop a plan for breaking into your assigned territory
- Partner closely with marketing on GTM strategy
- Build trusted relationships with prospective customers, understand their needs and recommend the right Sitero solutions/products
- Meet and surpass your sales goals
- Attend conferences and represent Sitero's Clinical and eClinical products
- Drive efforts for customer expansion by identifying opportunities for upselling and cross-selling
- Support management of RFIs/RFPs, vendor qualifications and audits for existing accounts
- Manage all procurement activities: PO’s, change orders, amendments, MSA renewals etc.
- Oversee the onboarding process for customer base, ensuring a smooth and efficient implementation of Sitero
- Collaborate closely with other departments to ensure seamless customer experience
- Gather formal customer feedback and ensure Customer Satisfaction objectives are achieved.
- Accountable for client finances including PO’s and pursuing opportunities for organic growth within the customer portfolio
- Accurately forecast bookings and revenue to ensure performance against financial targets
Requirements:
- Minimum of 5 years working for a Contract Research Organization (CRO), Life Sciences technology company or Pharmaceutical/Biotech organization
- Previous experience as a CRA, CTM, or in Clinical Operations is strongly preferred
- Previous experience in outside Business Development, Account Management or related sales/commercial role is preferred
- 4-year degree from an accredited college is required
- Strong knowledge and experience of sales databases such as Salesforce, pipelining, and cold calling to create new business
- Must be willing to travel up to 50% of the time.
Benefits:
- Variable commission pay
- Paid time off
- Healthcare benefits
- Retirement benefits
