Senior Account Manager

Purpose
This role is responsible for selling the company’s software and services while managing and growing relationships within an assigned territory. It involves developing strong partnerships with key stakeholders, including executive-level contacts, across existing client accounts, while also prospecting for new opportunities.

The position focuses on driving balanced sales growth, expanding account penetration, and ensuring long‑term client satisfaction. Responsibilities include identifying client needs, presenting tailored value propositions, and closing new business opportunities. The role also supports additional product sales by collaborating with relevant sales teams on proposals and documentation.

A deep understanding of client requirements is essential to deliver high levels of service and support. The position also involves gathering insights on client environments to inform broader sales efforts and requires a high level of professionalism due to regular interaction with senior stakeholders.

Essential Functions

Serve as the Regional Sales team point of contact in the absence of the Regional Vice President; co‑facilitate regional workshops and coordinate cross‑functionally with Services and Client Experience teams as needed

Mentor and support less experienced Account Executives to strengthen team capability

Develop and execute integrated sales strategies in collaboration with other business units

Proactively identify, pursue, and close new sales opportunities through strategic prospecting and territory planning

Build and maintain strong relationships with existing customers through regular face‑to‑face engagement

Design and implement targeted sales and marketing programs aligned to short‑ and long‑term growth objectives

Monitor and manage sales expenditures to ensure alignment with budget requirements

Maintain accurate Salesforce data, including pipeline, opportunities, activities, and forecasting inputs

Identify whitespace opportunities and drive new pipeline creation within assigned accounts and territory

Leverage AI tools (e.g., Microsoft Copilot) to enhance meeting preparedness and to streamline sales processes

Perform additional duties as required

Skills needed to be successful

Effectively engage and influence stakeholders at all levels, both internally and externally

Demonstrate strong knowledge of software solutions, pricing strategies, and consultative selling techniques

Deliver a proven, sustained track record of sales success within the healthcare industry

Exhibit excellent time management, communication, decision‑making, and organizational skills

Present professionally with strong interpersonal and presentation capabilities

Apply deep understanding of end‑user needs or quickly translate transferable knowledge to the healthcare sector

Build and leverage strong professional networks within the industry

Thrive in a fast‑paced, high‑priority environment while managing multiple demands

Plan strategically to achieve departmental and revenue objectives

Create compelling presentations using PowerPoint and related tools

Required Experience & Education

Bachelor’s degree in business or sales or equivalent experience or equivalent years in the industry

3–5+ years’ experience as a successful Sales Executive, including at least two years at or above sales quota selling into Healthcare IT industry

3–5+ years with NetSuite or other CRM’s

Experience using AI‑enabled tools, like Copilot, for sales process management and communication cadence planning

Preferred Experience & Education

Master’s Degree

7+ years’ experience in selling into Healthcare IT industry

Experience in a software product sales environment

Clinisys product and company knowledge

Supervisory Responsibilities

None

Physical Requirements

Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.

Up to 50% travel may be required

Moderate lifting/carrying 15‑44 lbs.; use of fingers; walking/standing 2‑6 hours

Exposure to hazardous materials or various weather conditions

Travel to client sites that can pose risk associated with healthcare organization

May be required to follow customer location health and safety requirements

Benefits
Our benefits for Full‑Time employees are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package.

The starting pay range for a candidate selected for this position who is generally within the range of $75,000 – $100,000 for annual base salary. This position is also eligible for commission. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Clinisys Commitment to Equal Opportunity
Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance
This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

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