Account Manager

Strategic Account Manager – Responsibilities

Answer customer inquiries and identify new business opportunities among existing customers.
Develop new sales opportunities by researching and identifying current accounts.
Maintain accounts by answering telephone/e‑mail inquiries; verifying and entering information into the CRM system for the organization to ensure information is disseminated to all who need it.
Promote and support the company’s Customer Value Proposal throughout the organization.
Monitor accounts receivable, assist with dispute resolution, and approve concessions up to predefined limits.
Maintain and improve quality results by following standards and recommending improved policies and procedures to ensure the highest service quality, best price, and profitability.
Manage communications internally and externally.
Maintain a professional image of the company with customers and internal partners.
Update job knowledge by studying new product descriptions and participating in educational opportunities.
Demonstrate the company values: Actively C.A.R.E., Service Attitude, Innovative Spirit, Teamwork, and Do the Right Thing.
Qualifications

Bachelor’s Degree in Business, Finance, Marketing or Engineering preferred.
10+ years’ experience in the oil and gas industry preferred.
10+ years’ sales experience preferred.
Experience with areas focused on the company’s technology offerings preferred.
Experience with Customer Relationship Management (CRM) systems.
Excellent understanding of the sales process.
Ability to effectively prospect, manage pipeline, uncover customer needs/concerns, communicate benefits, demonstrate fit, and negotiate the close.
Strong negotiation skills.
Ability to explore alternatives and positions to reach win‑win outcomes.
Strategic agility.
Strong business, financial and analytical skills.
Ability to grasp the financial complexities of the business.
Strong knowledge of computers, teleconference and video conference technologies as they relate to the sales process.
Organized and detail oriented.
Thoroughness and accuracy when accomplishing tasks with concern for all involved.
Excellent written and verbal communication skills, including the ability to translate highly technical solutions into business‑friendly terms.
Proactive; able to rapidly, concisely and aggressively manage up to ensure critical issues are escalated to management, resolved, and acted upon before impact.
Ability to hit critical deadlines without exception.
Collaborative team player with strong interpersonal skills.
Strong individual initiative and ability to deliver results.
Must be willing to travel (up to 20%).
Benefits

Flexible Spending or Health Savings Accounts
401k match
Paid Leave Plans
Parental & Adoption Benefits
Disability Coverage
Employee Assistance Program
Educational Assistance
Learning & Development Opportunities
Flex‑scheduling available for qualifying positions to achieve work‑life integration
Comprehensive medical, dental, vision, and life insurance
Equal Employment Opportunity

H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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