Client Manager - Benefits Division

Join our dynamic Total Rewards team in the vibrant Central/Northern Vermont market as a Client Manager! Here, you'll have the exciting opportunity to build strong client relationships while delivering exceptional service and support. In this client-facing role, you’ll lead benefit platform initiatives, support open enrollment, manage reporting and compliance tasks, and coordinate employee communications. You’ll also assist with RFPs, renewal tracking, and ongoing client meetings. If you’re organized, proactive, and passionate about client success, this is a great opportunity to grow with a supportive and knowledgeable team.

This position offers flexibility, including the option to work remotely. Because we value in‑person collaboration for training, client support, and strategic meetings, qualified candidates must live within reasonable travel distance to our NH location.

What You Bring

Bachelor’s degree with 3–5 years of experience in account management or HR (employee benefits preferred)

Active health, life, and disability license in applicable state(s)

Proficiency with Microsoft Office and virtual meeting platforms

Strong communication, organization, and analytical skills

Ability to make sound independent decisions and manage priorities effectively

Customer-focused and empathetic, with the ability to stay composed under pressure

Self-directed and collaborative team player

Willingness to be occasionally available after hours (monthly cell phone stipend provided)

Salary Range: $59,400 USD - $75,000 USD

Benefits

Annual Performance Bonus

Stock Purchase

Medical Plans

Prescription Drugs

Dental

Vision

Family Assistance Program

FSA

HSA

Pre-Tax Parking Plan

401(k)

Life/AD&D

Accident

Critical Illness

Hospital Indemnity

Long Term Care

Short-term Disability

Long-term Disability

Business Travel Accident

Identity Theft

Paid Time Off

Flexible Work Options

Paid Holidays

Sabbatical

Gift Matching

Well-Being Stipend

Personal and Professional Development

*These benefits do not apply to internship roles.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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