Account Manager, Partner Relations

Overview
As we continue expanding our Preferred Partner Program, we are seeking a highly motivated Account Manager to support and grow our partner portfolio. This role is ideal for someone early in their account management or sales career who is eager to develop strong relationship management skills while directly contributing to revenue growth, partner retention, and program expansion.

Key Responsibilities

Own day‑to‑day communication with assigned partner accounts, building strong, trust‑based relationships

Proactively identify opportunities to increase partner engagement, visibility, and revenue performance

Support execution of Preferred Partner marketing campaigns, sponsorships, and promotional initiatives with a focus on ROI

Conduct regular outreach to partners to align on goals, promote opportunities, and drive participation

Assist in developing partnership proposals, renewal strategies, and performance recaps that highlight value and growth opportunities

Support renewal efforts by demonstrating program impact and identifying areas for expansion

Maintain detailed account activity, communication history, and pipeline updates within the CRM

Deliver a high‑quality partner experience through timely communication, problem‑solving, and proactive support

Host partner webinars and trainings to drive awareness, education, and engagement

Monitor partner sentiment and feedback, identifying trends and opportunities to improve satisfaction and performance

Serve as a resource for partner inquiries, ensuring prompt and professional responses

Track partner production, engagement metrics, and campaign performance to identify growth opportunities

Analyze data to support strategic decisions and partner recommendations

Ensure accuracy and integrity of partner data across systems

Partner with internal teams to align on campaigns, initiatives, and partner deliverables

Support planning and execution of industry events, partner activations, and meetings

Manage timelines and workflows across multiple accounts and initiatives

Participate in team meetings and strategic planning sessions

Qualifications & Experience

Bachelor’s degree or equivalent professional experience required

Strong verbal and written communication skills

Proficiency with computer systems, including Outlook, Excel, Zoom, Canva, Zoho (a plus), and others

Ability to work independently in an unstructured environment

Travel industry and/or sales experience

Why Join GTN

ICHRA medical benefit with a monthly stipend funded by GTN

Optional ancillary benefits including vision, dental, life insurance, and a 401(k) plan (employee‑funded)

Work that directly supports independent small business owners and entrepreneurs

Collaborative, supportive team environment built on trust and shared accountability

Access to travel‑related opportunities and benefits

Flexible and generous paid time off, with 2 weeks of PTO after a 6‑month introductory period and an unlimited PTO model after 2 years, supported by a results‑focused, flexible work culture

Compensation

Salary: $45,000 annually

Full‑time, non‑exempt position under Fair Labor Standards Act (FLSA)

Schedule: Monday–Friday, 8‑hour shift

Work location: In person (hybrid remote), Mooresville, NC

Preferred start date: April 2026

Work Authorization & Location

Applicants must be fully authorized to work in the United States

GTN is unable to offer visa sponsorship now or in the future

Gifted Travel Network is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Employment with Gifted Travel Network is at‑will. This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable state and local laws.

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