Owning and evolving the live education strategy, the full-time remote Customer Education Specialist will design and facilitate engaging learning experiences while collaborating with cross-functional teams to drive product adoption and customer success.
Key responsibilities
Design and improve live education programs, including Office Hours and Bootcamp
Represent Givebutter at webinars, workshops, and speaking engagements
Analyze data to enhance customer engagement with educational resources
Required qualifications
2-4+ years of experience in customer education, customer success, or related roles within SaaS
Experience in designing and facilitating live trainings for diverse audiences
Strong understanding of adult learning principles and cohort-based learning models
Familiarity with webinar platforms and CRM systems
Ability to translate technical concepts into clear learning experiences
Customer Education Specialist
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time