The Customer Success Specialist (CSS) position involves assisting customers with online orders and providing support through phone and email channels. Applicants should have a Bachelor's Degree or similar, along with B2 level English proficiency and at least 6 months of customer support experience. Key responsibilities include securing payment information and maintaining high service quality standards.
Candidates must exhibit strong interpersonal skills, critical thinking, and a customer-focused attitude at all times. The role is crucial in representing the client's brand positively and effectively.
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Customer Success & Brand Advocate
Customer Success Specialist (CSS) · Pasadena, CA, USA ·
- Pay:
- 60.000 - 80.000
- Job type:
- Full Time