Technician, MakerSpace

Overview

The MakerSpace Technician is responsible for service, maintenance, and support of technologies in a MakerSpace. May also deliver short training and orientations on the use of equipment for users of the space. In addition to machine programming and operation, a major focus of the position is ensuring safety within the MakerSpace and the development and administration of teaching and training resources.
Responsibilities

Maintain and support the day-to-day operations of the MakerSpace and its technologies.
Participate in the evaluation of technology pilots and troubleshoot where necessary to ensure successful completion.
Act as Project Manager for the implementation of MakerSpace technologies.
Coordinate technology integration with the relevant IT Departments.
Collaborate with other departments and divisions to maximize the use of the MakerSpace.
Ensure safe operation of the MakerSpace.
Train users in the safe use of technologies as they are implemented in the MakerSpace.
Collaborate with technical staff where appropriate in other MakerSpaces as they are set up around the district.
Support department equipment, including but not limited to 3D Printers, CNC and non-computerized equipment, and microelectronics such as Raspberry Pi, Arduino, or equivalent.
Research, evaluate, and recommend purchases of appropriate equipment and software.
May research, develop, and maintain or update ADA procedures.
May assist IT Technicians as determined by departmental leadership.
May require evening and weekend hours or travel to multiple locations.
May provide evening and weekend oversight of MakerSpace and be responsible for its safe operation.
Move about and position to access files and operate a variety of prototyping machines including laser cutting systems, 3D printers, CNC routers, plasma cutters, vinyl cutters, plastics forming systems and other power equipment.
Work in a unique product development and prototyping laboratory and be exposed to manufacturing and other technical environments.
Lift and position raw materials and/or products, load materials into machines, fabricate working models of product ideas, and occasionally work outdoors.
Perform other duties, tasks and assignments as required.
Qualifications

Education & Experience
Associate degree or certification in a related field required
4 years recent experience in hardware/software technical support may be considered in lieu of degree
3 years of experience directly supporting technology in a business or education setting and in project-based technology implementation required
Experience working in an educational environment, training users, MakerSpace technologies or fabrication facility, and woodworking or metalworking preferred
Licensing & Certification
Valid Texas Driver License
Special Skills
MS Office Programs
Information Management Systems
Budget Management
Operating Systems
Digital Fabrication Tools & Technologies
Design Software
Coding
Competencies
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Supporting Organizational Goals
Driving Continuous Improvement
Acting with Integrity
Thinking Critically
Managing Change
Communicating Effectively
Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
Location
Houston, TX

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