Audio Visual Tech Job at The-Garden-City-Hotel in East Garden Mobile Home Villag

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Non-Exempt Garden City, NY, US
Salary Range: $25.00 To $25.00 Hourly
Audio Visual Technician (On-Call)
Responsibilities

The AV Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to our Audio Visual Manager.
Ability to operate and troubleshoot most AV equipment and systems, i.e.,
Switching / routing / interfacing technology
Videoconferencing & Audio conferencing technologies
Technical understanding of AV and IT systems
Up-to-date awareness of AV and IT technologies and their features
Ability to operate digital audio consoles (A1)
Ability to read and follow AV system flow diagrams and support documentation
Excellent interpersonal skills, accuracy and attention to detail
Technical AV certifications such as CTS a plus
Proficiency in the use of personal computers including such programs as MS Word, Excel and Outlook.
Ability to remain calm under pressure
Ability to operate related AV technologies required for the job, i.e. Town Hall events, conference room meetings, video conference based events (sometimes using Telepresence)
Ability to work with an onsite AV team on a daily basis
The AV Technician ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
Strive to exceed the expectations and needs of internal and external customers.
Maintain a positive relationship with all clients through effective communication.
Meet with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitor events and checks in on customers throughout the day.
Understand and foster the hotel/client relationship.
Requirements

1 year or more of customer service or hospitality experience is preferred.
2 years or more of audio visual experience or equivalent in educational environment is preferred.
Work is performed in a hotel environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Working times will include irregular hours and on‑call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by hotel.

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