Assistant Contents Manager

Service Restoration, Inc. is a leading property restoration company committed to providing top-notch restoration services to individuals and businesses in need. As a trusted industry leader, we specialize in helping our clients recover from various property-related incidents, including water damage, fire damage, mold damage, storm damage, and other unforeseen property emergencies. Our team of skilled professionals is dedicated to restoring properties to their pre-loss condition efficiently and effectively.

Service Restoration Inc. is looking to hire a full‑time

Assistant Contents Manager

to join their team in

Bloomington MN . By joining Service Restoration, Inc., as a Contents Manager, you will become part of a dedicated team that is passionate about restoring belongings and helping individuals and businesses recover from unexpected disasters. Together, we work tirelessly to provide exceptional service and make a positive impact in the lives of our clients during challenging times. We believe in more than just providing jobs; we are committed to creating meaningful careers for our employees.

Description
As the Assistant Contents Manager you'll play a pivotal role in overseeing the recovery and restoration of clients' personal belongings after events like fires, floods, or other disasters. You'll be responsible for:

Leading Contents jobs:

Oversee the packing, cleaning, inventory, and storage of customer contents after fire, water, or mold damage.

Customer Communication:

Serve as the primary point of contact for clients, providing regular updates and ensuring customer satisfaction throughout the restoration process.

Inventory Management:

Conduct detailed item inventories using restoration software and maintain accurate documentation for insurance claims.

Quality Assurance:

Inspect restored items to ensure they meet quality standards before being returned to clients.

Training & Development:

Train team members on safety protocols, restoration techniques, and equipment use, promoting continuous learning and development.

Job Planning & Coordination:

Develop work schedules, assign tasks to team members, and manage timelines for multiple restoration projects.

Problem Solving:

Address on‑site challenges with quick, effective solutions to minimize project delays and maintain customer satisfaction.

Schedule

The typical schedule for this position is Monday through Friday from 7:30 am to 5:00 pm; however, overtime will likely be required and may include nights, weekends, and some holidays.

Benefits

401(k) with match

Flexible spending account or Health Spending Account (FSA or HSA)

Health, Vision, and Dental insurance

Life insurance

Short Term and Long Term Disability Insurance

Paid time off

Salary:

$70,000-90,000

Requirements

Good communication skills

Current Valid Driver's License - (Required)

Clear driving record

Plumbing experience or knowledge helpful

Willing to submit to a criminal background check and motor vehicle history check

High school diploma or equivalent

Physical Requirements:

Ability to lift 60 lbs.

Ability to work in various environments indoors, outdoors, inclement weather, smoke or other hazards of a demolition or remodeling environment

Reliability and strong work ethic

Position includes on call evenings, weekends and holidays.

Work Remotely - No

Experience in Restoration: Preferred

Experience in Water Mitigation: Preferred

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