HURD Chevrolet General Sales Manager

Job Details

Location: Chevrolet HURD - Johnston, RI 02919
Salary Range: $100,000.00 - $150,000.00 Base + Commission per year
General Sales Manager

As a key member of the store team, the General Sales Manager is responsible for meeting and exceeding new and used vehicle gross and volume objectives on a daily, monthly and annual basis. The General Sales Manager ensures that the number of units sold produces sufficient gross to meet store profit objectives. The General Sales Manager represents Balise and the store through consistent, positive interaction with customers and other dealership staff. The General Sales Manager is responsible for delivering the highest level of customer service individually and in conjunction with other store team members.
Job Description

Conducts Sales department meetings, reviewing performance objectives with the team
Works closely with team members, setting appropriate sales objectives, measuring individual performance, and providing necessary training and support to meet objectives
Coaches and manages team members for top performance
Manages and tracks sales team commissions, addressing concerns or questions related to commissions and pay
Deals with performance challenges quickly, directly, and with respect and professionalism
Maintains professional relationships with store team members
Acts as a trusted member of the total store team
Develops annual sales goals, monitors performance against goals, and devises improvement plans when performance falls short
Develops an annual budget for controllable expenses, monitors it, and devises improvement plans when performance falls short
Sets appropriate front and back gross profit objectives
Maintains aged inventory per company guidelines
Determines the size and mix of used inventory based on demand and availability
Manages the collection of factory rebates in a timely fashion
Manages and safeguards cash from customer purchases
Maintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transactions and safety concerns
Develops and maintains effective customer retention programs and processes
Manages and measures effective prospecting and referral programs
Reviews all deal settlement paperwork for completeness and accuracy
Manages the vehicle delivery process to ensure the highest level of customer education and service
Resolves issues with customers, looking for ways to satisfy them and develop customer loyalty
Measures the results of advertising and promotions
Ensures that thorough used vehicle appraisals are conducted following company guidelines
Environmental & Physical Requirements

Requires sitting, standing, walking, using hands and fingers to feel and handle, reaching with arms and hands, talking and hearing
May incidentally require stooping, kneeling and crouching, lifting weight or exerting force up to a maximum of 25 pounds
A current valid driver’s license and insurability rating is required
This position may require up to 10% travel
Benefits Include

Paid vacations and holidays
Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Employee discounts on service, parts and vehicles
Qualifications

Automotive sales experience 3-5 years
Successful finance and/or sales manager experience preferred
Demonstrated leadership abilities
Excellent communication and high CSI
Valid driver’s license with a good MVR record

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