Customer Experience & Data Systems Lead

Master Builders Solutions in Beachwood, OH, is looking for a Customer Experience & Systems Lead to enhance the customer journey through data and technology management. This role oversees customer master data, analytics, and customer-facing technologies to ensure a seamless experience.
The ideal candidate will hold a Bachelor’s degree and possess over 5 years of experience in customer operations. Working knowledge of CRM and ERP systems, along with strong analytical skills, is essential. This is a vital position for optimizing customer engagement and improving operational efficiencies.

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