Sales Enablement Market Manager

What you will be doing The Sales Market Manager is responsible for building and growing productive relationships across the Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. Acting as a sales enabler, the Sales Market Manager will ramp a new product and drive the sales performance of ubreakifix stores and the Delivery Expert Setup channel through proactive email, Zoom, and in-person support across the country and within their geographic market. Through the establishment of operational partnerships, support will include the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and driving the excitement of a sales culture. This position will also work in other internal cross‑functional areas to identify growth opportunities and process improvements.
Essential Duties and Responsibilities Serve as the primary voice of Asurion for assigned markets with the ability to meet or exceed a diverse set of goals based on organizational objectives.
Build strong relationships with business partners and cement yourself as the go‑to resource by being a reliable and effective support partner.
Guide and impact behavioral change across the organization through influence.
Sales Enablement Strategy Execution: assess gaps in current sales process and develop effective growth strategies to accelerate revenue and Connected Home performance.
Field Sales Training Support: coach experts, conduct practice sessions, role plays, observe customer interactions, and provide real‑time feedback.
Conduct side‑by‑side selling and on‑floor observations/ride‑a‑longs to develop product knowledge and confidence while cultivating sustainable sales behavior with technicians/experts.
Give difficult feedback to peers, senior leaders and front‑line employees when coaching.
Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels.
Interpret complex sales reporting to identify gaps and plan effective market sales tactics.
Provide daily readouts and ad‑hoc readouts as needed.
Lead discussions, team calls and deliver content virtually.
Adhere to general SOPs for FSL/Store visits and T&E expectations.
Sales enablement visits steps: pre‑meeting leadership engagement; training sessions/huddle observations; 1:1 on‑floor/ride‑along observations and coaching; side‑by‑side selling; leadership meeting recap/key takeaways; post‑visit performance monitoring with store/market leadership.
Generate excitement and engagement around sales across multiple teams over a large territory both virtually and in person.
Manage travel and expense reports timely and in adherence with company guidelines.
Here’s what you’ll bring to the team Minimum of 2 years of previous experience in Major Appliance Sales, Field Services, Retail Technology, Sales, Account Management or related field.
Performance rating of “exceeds” or higher or current coach level role with a strong or above rating.
Ability to work successfully as a co‑located team with both Asurion and client employees.
Self‑starter and can work self‑guided with little supervision.
Presentation skills to small and large groups, across all levels.
Problem‑solving, negotiation, and analytical skills.
Strong interpersonal skills.
Ability to motivate others behind a common goal.
Collaborative team player.
Work a flexible schedule inclusive of holidays, nights and weekends.
Located in assigned market and able to travel regionally up to 50% of time, including potential air travel and overnight stays.
Maintains a current driver’s license in good standing.
Reliable transportation.
Ability to be on site at the Forward Stocking Locations and ubreakifix stores up to 4 days a week.
Out of Market Travel Requirements Travels: Yes – up to 75% of time. Overnight stays required. Regional travel up to 50% of time; potential air travel and overnight stays.
We take care of you (benefits/perks) Competitive pay and benefits including health, dental, and vision.
Retirement savings plan.
Paid time off.
Continuing education support.
Ongoing training to grow your skills.
Equal Employment Opportunity Statement Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual or orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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