Content Program Manager

We are looking for an experienced Marketing Program Manager to oversee day-to-day coordination across content, creative, and campaign teams to ensure timely and high-quality delivery of marketing initiatives. This role will drive operational excellence through effective program management, governance, stakeholder communication, and process improvement initiatives, including the adoption of AI-enabled efficiencies within established guidelines.

Key Responsibilities

Serve as the day-to-day program manager coordinating content channel leads/specialists, creative resources, vendors, and campaign teams

Manage intake and prioritization processes to ensure alignment with business objectives and timelines

Maintain program plans, project trackers, risk/issues logs, and delivery schedules

Facilitate stand‑ups, production checkpoints, approvals, and cross‑functional meetings

Implement and maintain operational standards and governance, including templates, checklists, version control, accessibility, and compliance reviews

Prepare status reports, executive summaries, KPI dashboards, and leadership/QBR presentation materials

Coordinate with creative teams, agencies, and vendors regarding timelines, deliverables, SOWs, and budget tracking

Identify risks, elevate issues appropriately, and drive remediation plans

Champion continuous process improvements and support AI‑enabled workflow enhancements while maintaining governance and accuracy standards

Collaborate with cross‑functional stakeholders in a matrixed environment to ensure successful project execution

Qualifications

6–8+ years of experience in project or program management within marketing, creative operations, or content operations

Experience working in enterprise and/or regulated environments preferred

Strong understanding of content management systems (CMS), digital asset management (DAM), and brand/compliance review processes

Familiarity with Agile methodologies, RACI frameworks, SLAs, stage‑gate delivery models, and dependency/risk management

Experience facilitating Agile ceremonies and managing cross‑functional project workflows

Strong analytical, organizational, and stakeholder management skills

Comfortable preparing KPI reports, dashboards, leadership updates, and business review presentations

Experience using AI tools within content or marketing workflows with attention to governance, compliance, and accuracy

Proficiency in project management and collaboration tools

Bachelor’s degree required

PMP, Scrum, or Agile certifications are an advantage

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