Client Services Manager, Home Care

New York, NY 10001 | 40.749206183 | -73.995561854
BAYADA Home Health Care has an immediate opening for a

Client Services Manager

in our

New York City Skilled Nursing

office.
If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At

BAYADA , we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.
Responsibilities

Provide superior customer service and support high-quality home care services
Manage the coordination of client services and address emergent scheduling needs
Oversee and grow your Client Services Manager caseload proactively
Build lasting relationships with clients, referral sources, payors, and community organizations
Develop strong, collaborative relationships with your office team
Maintain effective fiscal management of your caseload by monitoring performance metrics
Partner with Clinical Managers to support and help supervise field employees
Qualifications

Prior medical office or home care experience preferred
Prior supervisory experience preferred
A demonstrated record of taking on increased responsibility and achieving goals
A strong desire to grow and advance beyond the current role
Strong computer skills, including experience with electronic medical records
Excellent communication and interpersonal skills
Bilingual skills preferred, but not required
Compensation

Base salary:

$60,000–$66,000 per year , depending on qualifications.
Why You’ll Love BAYADA

BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family‑owned business.
Award‑winning workplace recognized by Newsweek, Forbes, and Glassdoor
Weekly pay
An amazing culture rooted in our mission‑driven nonprofit organization and core values of compassion, reliability, and excellence
Strong employee recognition through BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, awards, discounts, perks, and partnership programs
A deep commitment to diversity, equity, inclusion, and belonging through employee resource councils and community groups
Growth opportunities including career advancement, continuing education, Udemy courses, webinars, and more
BAYADA Home Health Care offers a comprehensive benefits plan that includes:
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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