Sales Manager (non-exempt)

What You'll Do
As the Sales Manager, you'll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You'll be the face of Kimpton at the local and regional level.

Responsibilities

Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets, specifically SMERF segmentation.

Solicit, negotiate and book new and repeat business through various efforts to maximize room revenue and meet or exceed individual and team sales and revenue goals.

Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.

Track all sales activities, including goal-to-current production status using Delphi.

Conduct telephone prospect calling on a myriad of pre-selected databases to generate more sales business.

Conduct sales presentations to clients and ownership, verbally and using the latest technology.

Conduct and build Fam Trips for meeting planners and companies.

Lead follow‑up and lead generation.

Conduct site inspections.

Travel as needed to complete personal sales calls and presentations to customers within your region and attend trade shows as needed.

Be nimble when writing the marketing action plans you will create and complete, always building creative proposals.

Negotiate and execute contracts that are fair and profitable.

Qualifications

2+ years sales management experience, preferably in SMERF and/or 2+ years hotel sales experience in upscale hotels.

Bachelor's degree in Hospitality/Tourism Management, Business, or related field of study is preferred.

Proven successful selling and negotiation skills, including prospecting, are required.

Knowledge of Delphi is a plus.

Excellent organization, task management, and verbal/written communication skills.

Strong motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty.

Comfortable in a high‑energy, service-oriented environment and able to manage multiple functions and priorities.

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