Inside Sales Account Manager

Overview

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
The

Account Manager

supports Account Executives’ sales efforts by taking ownership of fulfillment in a way that allows the AE to be client-facing, create opportunities, and close revenue. The Account Manager manages the day-to-day responsibilities of accounts to ensure proper implementation of their solutions. The Account Manager influences and drives sales by providing superior customer service and support across Broadcast Television and Digital, aiming at retaining clients and growing business. This job reports to the Sales Manager.
Responsibilities

Provide support to assigned Account Executives on post-sale activity including campaign implementation, maintenance, and review.
Interact daily with existing advertising agencies and direct clients; maintain client schedules on television and digital platforms in addition to implementing special projects and promotions.
Work in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
Attend sales meetings and trainings to gain sales, product, and process information and stay current on company products and services to articulate to clients when appropriate.
Partner with designated Account Executives in identifying new/incremental revenue based on campaign results.
Assist designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection, and overall customer service.
Regularly track clients’ audience delivery using ratings, impressions, clients KPIs, and campaign fulfillment.
Coordinate with the team to set up new customer accounts, contracts, order entry, and revisions.
Requirements

1-3 years of account management in a professional, fast-paced media sales environment.
Track record of successfully retaining and growing clients.
Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
Knowledge of Google Analytics and advertising solutions is highly desirable.
Prior experience using CRM systems and MS Office suite.
Able to make decisions and solve problems independently to support customer needs.
Self-motivation and willingness to work as a team player are essential attributes.
Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
Creative with ability to work effectively as part of a team and independently.
Detail oriented with ability to handle and prioritize multiple tasks to meet deadlines.
Strong written and verbal communication skills, as well as strong organization and time management skills.
Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of employees and their families. Benefits include medical plan options through Blue Cross Blue Shield of Texas, dental and vision coverage, fertility, surrogacy and adoption assistance, disability and life insurance.
401(k) program offers contributions on a pre-tax basis with company matching and vesting from day one.
All employees and eligible family members receive nine free virtual doctor’s appointments with Teladoc and 12 free annual therapy sessions with Spring Health. TEGNA offers Paid Time Off (PTO) and nine paid holidays per year.
Some jobs are covered by collective bargaining agreements; some benefits may not apply to certain employees (e.g., newsroom bargaining unit employees).
EEO Statement

TEGNA Inc. is a proud equal opportunity employer. We hire and develop individuals from diverse backgrounds and experiences to contribute to our collaborative culture. We value and consider applications from all qualified candidates without regard to race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you need an accommodation to submit your application, please email askhr@tegna.com.
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