Key Account Executive (Account Manager) - Louisville, KY

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.Join us in our mission to improve health and improve lives.
Key Account Executive – Louisville, KY Labcorp is seeking a Key Account Executive to join our team in the Louisville, KY territory. The territory for this position primarily covers Louisville, KY. The ideal candidate would reside within the territory.
Job Responsibilities Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
Function as a liaison between the client and the LabCorp operations team in relation to client needs.
Provide ongoing service and problem resolution to customer base.
Ensure customer retention by providing superior customer service.
Recommend solutions that are client focused and persuasive.
Provide account management for client’s day to day operations.
Upsell current book of business to increase organic growth.
Work closely with senior sales representatives to grow book of business.
Continuously provide educational material to the client base.
Resolve any customer related issues in a timely manner.
Meet and exceed monthly retention and upsell goals on a regular basis.
Minimum Qualifications High school or equivalent.
Preferred Qualifications Bachelor’s degree.
2 or more years of outside sales experience, or account management in healthcare.
Current or prior Labcorp experience.
Salesforce experience.
Proficient in Microsoft Office.
Ability to travel overnight as needed.
Valid driver’s license and clean driving record.
Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Equal Opportunity Employer Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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