Job Description Handles all administrative duties required by the Sales managers in order to provide superior services to our guests. Has a passion for hospitality sales and service and looking to grow career within Sales and Marketing department.Essential Duties Schedules and prioritizes work load to meet deadlines of all managersAct as back up for sales manager(s) with customersHelp prepare for site inspections, client events, and sales calls as instructed by sales managersTypes and distributes correspondence, as requested by sales managers Ensures that all correspondence is 100% accuratePrepare proposals/contracts in a timely fashion: Maximum turnaround time - 24 hoursMaintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.Books group reservations into the systemChecks VM for general sales line as well as all incoming lead mailboxes throughout the dayAnswers calls to sales office by third ringEnsures that all managers receive messages in a timely manner Messages to include name and phone, group or company name, number of caller, date and time call receivedMaintain close communication with Director of Sales and/or Sales ManagersFollow up with clients in a timely and professional mannerCoordinate with internal operations departments when neededTakes detailed inquiry leads and submits to appropriate managerPass all potential leads to group sales to develop group business opportunitiesAssists unassigned managers as neededGathers materials and mails packages to clients, as necessaryProcesses outgoing mailAttends Sales MeetingsTakes minutes at committee/assistant meetings as directedParticipates in schedule rotation for late coverage on days the office closes earlyDue to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotelAdheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazardsPerforms other duties as assignedMinimum Requirements The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must have effective ability to communicate orally or in written form effectively with co-management, internal and external customersExperience within Opera and Sales Pro preferredPrevious Hospitality/Hotel experience preferredMust have a valid Florida Driver's License and good driving recordMust be able to pass pre-employment testing (i.e. drug test, background check, etc.)Must have full availability and be able to work days, evenings, nights, weekends, and holidaysKnowledge, Skills & Abilities Ability to read, write and speak English (multi-lingual a plus)Ability to understand, follow and give written and oral instructionsAbility to deal with stressful conflicts involving groups of people, individuals, and co-workersAbility to work with large groups of people, and age groupsAbility to plan, organize and conduct a wide variety of activitiesKnowledge of leadership techniquesAbility to work harmoniously with fellow employees and guestsAbility to work outdoors including intense or inclement weather conditionsAbilities ( Ability to frequently (#J-18808-Ljbffr

Sales Coordinator
SERVPRO of Saginaw / Bay City · Kissimmee, FL, USA ·
- Job type:
- Full Time