Collaboration Engineer III — Cisco UC & Voice Gateways

ePlus inc. is seeking a Managed Service Center Tier 3 Collaboration Engineer to provide technical support for Cisco Enterprise Collaboration systems across the United States. The ideal candidate will have in-depth troubleshooting experience and excellent communication skills. Responsibilities include delivering support, mentoring colleagues, and ensuring effective documentation.
Competitive compensation ranges from $110,000 to $150,000 annually, with additional benefits available. The role requires participation in after-hours escalation and occasional travel as needed.

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