Director - Clinic Operations

Director of Clinic Operations
Columbia Memorial Hospital (Astoria, OR) – Medical Group Administration.

Full-time position, 8‑hour shift.

Responsibilities
The Director of Clinic Operations supervises and coordinates clinic managers, clinical nurse supervisors and front office supervisors to ensure consistent patient experience across the CMH Medical Group. The Director provides clinical oversight of clinic nurse supervisors, develops competency, quality and safety plans, and manages day‑to‑day provider needs. They distribute workload among the management team to allow staff to use the top of their training and licensure, and work to create more efficient processes. The Director ensures that initiatives related to Planetree, quality and other programs are implemented with unified effort across all managers using common processes.

Qualifications
Knowledge of general clinical office procedures and practices, computer and filing systems, knowledge of CPT codes and modifiers preferred. Computer and financial management skills, team leadership, excellent customer service skills, computer data entry, telephone, 10‑key, communication skills, ability to communicate orally and in writing, multi‑tasking and ability to handle disruptions, and teamwork promotion within the clinic setting.

If the director works in a clinical capacity: must provide proof of clinical training appropriate to the responsibilities and maintain it accordingly. If RN or LPN: must have a current, unencumbered Oregon and Washington State RN or LPN license. Current BLS through the American Heart Association.

Education: Bachelor’s degree or equivalent experience/education; Master’s degree preferred.

Experience: Five years of previous clinic office management experience required.

Physical Demands and Work Environment
Works inside. Walking and standing most of the time while on duty. Long shifts necessary at times. Occasional lifting and transferring patients. Subject to occasional physical and emotional stress within a fast‑paced environment. Pushes/pulls loaded adult stretchers, beds, wheelchairs, crash carts and equipment carts. Transfers patients to/from cars, stretchers, beds, chairs and ambulates as necessary. Tolerates bending, sitting, standing, walking, lifting, carrying, pushing, pulling for 8–12 hours (shift dependent). Lifts or carries up to 50 lbs.

EEO Statement
Columbia Memorial Hospital is an equal‑opportunity employer.

In compliance with EEO and ADA requirements, the workplace conditions are as described above.

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