Director – Salesforce

Title:

Engagement Director – Salesforce (Dallas, TX)

If you want to know about the requirements for this role, read on for all the relevant information.
About the role
A tier-1 global IT services and consulting firm is hiring an Engagement Director to own end-to-end Salesforce program delivery for a major enterprise account. This is a senior P&L-accountable leadership role responsible for revenue growth, delivery excellence, and both customer and employee satisfaction across a large Salesforce program.
What you'll do
Lead and grow a team of technical resources, owning their professional and technical development
Hold quantified targets across revenue growth, order booking, operating margin, and CSAT/ESAT
Define and execute the long-term Enterprise Solutions strategy against quarterly and monthly KPIs
Drive demand generation and capture through disciplined pipeline and performance reviews
Lead opportunity generation and proposal development (proactive pursuits plus RFP/RFI responses)
Manage program budgets, KPIs, risks, and delivery quality across multiple time zones
Build and manage client relationships at the VP and CXO level
Conduct scheduled engagement reviews between customers and delivery leaders
What you'll bring
Proven experience leading large Salesforce programs and multi-cultural teams across time zones
Prior leadership of a team of 50+ and ownership of engagements worth $5M+
Deep functional and xsgimln technical fluency across Salesforce clouds
Strong executive presence and ability to navigate complex client organizations
Energy / Healthcare / Medical industry domain background desirable (medical equipment, pharma distribution, healthcare technology a plus)
Salesforce certification (Sales/Service Cloud Consultant, Admin, and/or Technical Architect)
Location:

Dallas, TX — minimum 4 days in office
Compensation:

$165-215k