Marketing and Sales Coordinator

About the Company

At Freedom Village Bradenton, we believe in caring for older adults, learning from their stories, and making them smile. Whether you are starting a senior living career or advancing one you already have, you can grow, advance and gain knowledge in one of the fastest‑growing career fields in the country.
About the Role

The Assisted Living Marketing and Sales Coordinator supports the sales and marketing efforts of the community. In partnership with the Assisted Living/Memory Care team and the Marketing & Sales team, the coordinator ensures the smooth execution of sales activities, lead management, transition and customer service. The coordinator interacts with prospective residents, families and referral sources, assisting with inquiries, tours, outreach and follow‑up to enhance occupancy.
Key Responsibilities

Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
Assist the Director of Marketing & Sales and the sales team with scheduling tours, preparing marketing materials, maintaining sales reports, and coordinating event logistics.
Respond to phone and online inquiries, provide general information, and assist with scheduling tours for prospective residents and their families.
Support the execution of on‑site tours and sales events, including set‑up, greeting visitors and providing essential community information.
Facilitate the resident move‑in process by coordinating paperwork, scheduling move‑in dates, and ensuring a seamless transition.
Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents.
Assist in compiling sales and occupancy reports, tracking progress against sales goals and ensuring accuracy in documentation.
Qualifications

Have 2+ years of experience in sales support, customer service, or administrative roles, ideally in senior living, healthcare, or hospitality.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn Salesforce software.
Ability to speak, read, and comprehend the English language.
Ability to take initiative and direction.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
Positive, empathetic attitude and a genuine desire to assist seniors and their families.
Flexibility to work occasional evenings, weekends, or holidays as required.
Ability to handle confidential information with professionalism and discretion.
Benefits

Scholarships and Educational Assistance Programs.
Extraordinary Reward Points for employee recognition.
Comprehensive benefits including medical, dental, vision, life insurance, short- and long-term disability, and a 401(k) retirement plan.
Employee Assistance Program (free and confidential).
Paid training, paid time off, and paid holidays.
Daily Pay, giving team members control over accessing their paycheck on their own schedule.
Salary : $25.00 per hour plus commission plan.
EEO Employer

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