Program Coordinator

TITLE:

Program Coordinator

LOCATION:

Milbank

REPORTS TO:

Unit Director

CLASSIFIED:

Full Time, Exempt
PAY RANGE : $45,000–$55,000 based on experience

MISSION:
To inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, and caring citizens.

JOB SUMMARY:
This is where Great Futures get built – and the Program Coordinator is right at the center of it. Reporting to the Unit Director, the Coordinator plans, leads, and evaluates programming that helps kids grow, while supervising program staff and supporting daily Club operations. Every interaction reflects the 5 Key Elements of Positive Youth Development (fun, safety, recognition, supportive relationships, and opportunities & expectations) and the Club's core values: excellence, teamwork, impact, and integrity.

KEY RESPONSIBILITIES:
Program Planning & Implementation

Plan and oversee high‑quality programs that drive BGCA's priority outcomes: Academic Success, Good Character & Leadership, and Healthy Lifestyles

Build programming that is fun, engaging, developmentally appropriate, and produces measurable impact

Evaluate programs regularly and adjust to meet member needs

Provide program content for newsletters, publications, and reports

Staff Leadership & Supervision

Hire, train, supervise, and evaluate assigned direct reports under the direction of the Unit Director

Provide leadership, direction, and on‑the‑spot and reflective feedback to staff and volunteers

Promote and model the Club's core values: excellence, impact‑driven work, teamwork, and integrity

Youth Development & Member Services

Establish an environment that ensures the health and safety of all members

Be on the floor assisting with floor management when members are in the Club

Manage behavioral and disciplinary issues per Club policy

Support new member orientation in partnership with Club staff

Communicate daily with the Unit Director on overall Club and program operations

Community Engagement & Outreach

Promote the Club during school open houses, community events, and partner activities

Work collaboratively with community partners to enhance services

Assist with all special events at the Club

Operational Support

Create staff schedules and ensure appropriate staffing coverage

On snow days, no‑school days, and unexpected full days, cover shifts as needed to ensure the Club can open safely

Attend all required organizational meetings, including monthly all‑staff meetings and supervisor meetings

All other duties as assigned in support of the Club's mission and operations

EMPLOYMENT QUALIFICATIONS:

Bachelor's degree from an accredited college or university, or three years of equivalent experience in a related field

Minimum of 1 year of experience working with youth-serving organizations

Demonstrated experience working with youth preschool through 12th grade

Supervisory experience preferred, ideally in a youth-serving or nonprofit environment

Strong leadership presence with the ability to coach, mentor, and hold staff accountable

Positive, solutions‑oriented outlook

Strong verbal and written communication skills

Understanding of youth development principles and behavior management aligned with the Club's core values of fun, supportive relationships, recognition, high expectations, and safety

Ability to provide both immediate and reflective feedback that supports positive youth development

PHYSICAL REQUIREMENTS:

Capacity to observe, interact with, and communicate effectively among youth, staff, volunteers, and parents to ensure a safe and supportive Club environment

Ability to stand, walk, or sit for extended periods during a shift

Ability to safely operate general office equipment (computers, phones, copiers)

This position is safety‑sensitive and requires consistent awareness of and responsiveness to the safety of all Club members

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

We are proud to be an Equal Opportunity Employer and a Drug‑Free Workplace!

All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non‑job‑related disability, or any other protected class.

The Boys & Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at 605-692-3333.

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