Sales and Account Manager

Description

Introduction:
Do you thrive in a small family- oriented environment? Do you want to work for a dedicated company that puts its clients and your needs first? If you answered yes, then your next career move is to One Source total property solutions as our Landscape Maintenance Sales and Account Manager
Summary
The Sales & Account Manager is a high energy, relationship building individual with expert industry experience who enjoys working with clients. The core objective of the Sales and Account Manager is to grow the maintenance division of One Source, by providing legendary service as the main point of contact for our clients. This will be accomplished by the retention of existing clients and the addition of new clients. The Sales and account manager will be responsible for the following tasks:
Oversee all interaction with

the clients and work with the team to ensure satisfaction.
Groom the relationship with

each client and be his/her main point of contact.
Coordinate office and field

staff to provide legendary services to our clients.
Meet with all new clients,

on-site, to establish maintenance contracts.
Prepare all maintenance

estimates and quotes based on company guidelines.
Create compelling sales

presentations in person and via email.
Set expectations, make notes

and provide suggestions for client properties.
Assist in making schedules,

coordinating services and training field staff.
Ensure all jobs are kept on

schedule and on budget.
Analyze job costing reports

and work with production staff to make improvements.
Ensure all billing and client

account information is accurate and up to date.
Perform regular, documented

site visits to ensure production standards are being meet.
Upsell existing clients to

pursue full service, monthly contracts & enhancement offerings.
Order all plants materials

for jobs and make pre-season orders of floral materials.
Maintain and renew all

service contracts with the assistance of the team.
Participate in strategic

planning and company initiatives.
Provide recommendations for

pricing, equipment & staff to maximize efficiency.
Sell all snow contracts and

assist with snow operations in the winter (same as above)
Accountability:
New sales
Upsells and enhancements
Maintenance division budget

and gross profit goals.
Maintenance client retention

rate and timely renewal sent dates.
Billing and client

information accuracy.
Proactive client

communication regarding services.
Client satisfaction rates.
Documented property

inspections and service quality.
Experience, Skills & Education:
4+ years combined landscape

experience
Considered an expert in the

lawn and landscape field
Driver’s license & own

vehicle to use for work (mileage reimbursed).
Clean driving and criminal

record.
Expert level computer skills

- Office suite, CRM programs, GIS websites & QuickBooks
Strong math skills –

experience gathering take-offs and estimating work
Experience leading,

organizing and managing multiple people a must.
Experience in sales and

customer service a must.
Experience with scheduling,

production and logistics a must.
Working knowledge of fleet

equipment and trucks a PLUS.
Excellent written and verbal

communication skills.
Ability to maintain a

professional, positive and charismatic demeanor at all times.
Working Schedule:
Willing to work long hours as

necessary to accomplish set goals
Approximate work load per

week based on past experience of successful sales and account
Crews arrive at 7am or

earlier – SAM should be first in and last out when needed
Available for all winter snow

events, ability to work odd hours overnight when needed*
Typical day may involve 40%

time in the office and 60% of your time in the field
Evening and weekend

appointments as necessary to meet with clients
Work vehicle may be available

but should not be expected at this time
Compensation:
52,000/year plus 10% of

company profits evaluated quarterly
Requirements

Experience, Skills & Education:
4+ years combined landscape

experience
Considered an expert in the

lawn and landscape field
Driver’s license & own

vehicle to use for work (mileage reimbursed).
Clean driving and criminal

record.
Expert level computer skills

- Office suite, CRM programs, GIS websites & QuickBooks
Strong math skills –

experience gathering take-offs and estimating work
Experience leading,

organizing and managing multiple people a must.
Experience in sales and

customer service a must.
Experience with scheduling,

production and logistics a must.
Working knowledge of fleet

equipment and trucks a PLUS.
Excellent written and verbal

communication skills.
Ability to maintain a

professional, positive and charismatic demeanor at all times.