Luxury customer experience specialist

Ready to Upgrade Your Career? Randstad is hiring for an exclusive Temp-to-Permanent opportunity with a world-renowned, luxury automotive brand at their premier driving facility. We are looking for polished customer service professionals ready to transition into the luxury market. Get a foot in the door with a global luxury leader. Apply today!

The Direct Path to Permanent & Premium Pay:

This role is a structured pathway to permanent conversion. Upon hiring on permanently, you will unlock a highly competitive corporate compensation package.

What We Are Looking For:
Call Center Foundation: 1 years of experience in phone support, call centers, or hospitality queues. You handle volume effortlessly without sacrificing quality.
Luxury Standards: A polished, articulate phone presence with an understanding of high-end, white-glove customer care.
Tech-Savvy: Comfortable navigating multi-screen setups and complex scheduling software. Schedules available: 11:00am - 8:00pm with Sat / Sun Off 7:00am - 4pm with Sat / Sun Off 8:00am - 5:00pm with Fri / Sat Off 8:00am - 5:00pm with Mon / Sun Off 10:00am - 7:00pm, 8:00 - 17:00 Sat. with Mon / Sun Off
salary: $16.5 - $16.51 per hour
shift: First
work hours: 7 AM - 7 PM
education: High School

Responsibilities

Act as the elite brand ambassador for VIPs, high-net-worth individuals, and corporate executives. You aren't just taking calls, you are their personal gateway to booking high-octane track thrills and unforgettable vehicle delivery experiences.
You will engage in sophisticated, high-level conversations via phone and email to tailor-make and customize premium, adrenaline-fueled adventures for your clients.
Utilize CRM systems to manage elite client profiles, lock in high-stakes schedules, and ensure every detail of their experience is executed with flawless precision.

The essential functions of this role include:
working in a smoke free environment
working weekends

Skills

Active Listening
Empathy
Clarity in communicating
Understanding of services
Fluent in English
Verbal Communication
Perfect Attendance
Typing Skills
Telephone Etiquette
Troubleshooting skills (2 years of experience is required)
Call Center Support (1 year of experience is required)
Easily adaptable to change
Manage a high volume of calls
Able to use multiple systems
Work On-Site
Computer Proficiency (3 years of experience is required)
Tech Support (1 year of experience is required)

Qualifications

Years of experience: 2 years
Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.