Senior Art Director, Zappos Job at Zappos in New York

Zappos is looking for an Art Director who can lead the visual design team and serve as a strategic creative leader, shaping the overall direction and visual storytelling of the brand. This role combines the strategic thinking of an Art Director with the systematic design expertise of a Visual Design leader, responsible for setting the creative tone across all customer touchpoints while building scalable design systems that drive brand consistency and operational efficiency.
Key job responsibilities

Set and evolve the overall design direction for the brand, acting as the primary tastemaker and visual authority.
Develop seasonal creative guidelines (Resort, Spring, Transition, Fall, Holiday) that outline typography, color palettes, graphic systems, and visual application templates across all platforms.
Conceive, pitch, and execute innovative creative concepts for Tier 1 campaigns, major category launches, and franchise programs.
Present campaign strategy and creative rationale to leadership and Director‑level brand partners with sound business judgment.
Stay on the pulse of industry trends, emerging technologies, and design innovations to maintain competitive advantage.
Art‑direct photoshoots, video productions, and content creation, working closely with photographers, stylists, editors, and animators.
Design responsive email templates and landing pages that drive conversion and customer engagement.
Ensure consistent, elevated visual presentation across all customer touchpoints and marketing channels.
Deliver compelling creative reviews and presentations using data‑driven insights to influence business and creative decisions.
Create mechanisms and frameworks that enable the team to deliver thousands of assets annually while maintaining brand unification.
Develop scalable solutions that increase team effectiveness and operational productivity.
Contribute to the professional development of design colleagues, improving their design skills through 1x1 mentorship and design review meetings.
Manage contractors to ensure they meet our high creative and productivity bar.
Basic Qualifications

7+ years of design experience.
Have an available online portfolio.
Knowledge of branding guidelines and corporate identity, visual design, print, and digital layout design.
Experience leading creative development of innovative creative from concept to delivery.
Experience influencing senior leadership through data‑driven insights.
Experience with asset management, design workflows, or partnering with creative teams.
Preferred Qualifications

Knowledge of marketing fundamentals and ability to implement them to create dynamic advertising solutions.
Experience in photo and video production, including post‑production, lighting, composition, color quality, and aesthetics.
Knowledge of HTML and CSS.
Background in both brand/campaign work and product/UX design.
Experience building and scaling design systems for large organizations.
Track record of delivering measurable business results through creative excellence.
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
The base salary range for this position is USD 155,400.00 – 210,300.00 annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, NY, New York. Salary: USD 155,400.00 – 210,300.00 per year.
Company: Zappos.com LLC – B48
Job ID: A10436392

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