Customer Experience Specialist - Orders & Shipping

A staffing firm in West Michigan is seeking an experienced Customer Care Specialist in Lowell, Michigan. The role involves interacting with customers, resolving inquiries, and managing orders to maintain satisfaction and loyalty. Key responsibilities include answering calls, entering orders, and coordinating shipments. The ideal candidate should demonstrate strong critical thinking and problem-solving abilities, along with effective communication skills. This full-time position offers an opportunity to be part of an employee-owned company with a focus on meaningful careers.
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