Sr Content Producer

Sr Content Producer Location: Acton, MA (Candidates must be local to Acton, MA or San Diego, CA). Project Duration: 12 months. Rate: Negotiable based on experience.
Key Responsibilities Content Operations & Workflow Management Own and evolve end-to-end content production workflows across product teams—from intake and planning through publishing and iteration
Establish and maintain operating models for UX content and technical documentation
Build scalable systems for content intake, prioritization, resourcing, and tracking
Ensure visibility into content work through roadmaps, dashboards, and reporting
Program & Project Leadership Lead complex, cross‑functional content initiatives spanning product, design, engineering, legal, and compliance
Partner with UX, Product, Engineering, and Research to ensure content is integrated early and throughout the product lifecycle
Remove blockers and drive alignment across teams to keep work moving forward
Tools, Systems & Infrastructure Manage and optimize content tools and platforms (e.g., CMS, design tools, project management systems, content inventories)
Define and implement content governance, standards, and documentation systems
Content Quality & Governance Ensure consistency in voice, tone, terminology, and UX writing standards across product experiences
Operationalize review and approval processes
Maintain systems for content audits, QA, and ongoing optimization
Scaling Content Operations Establish scalable processes that support increasing product and team complexity
Create frameworks that enable consistency while supporting diverse product experiences
Drive clarity in roles, responsibilities, and handoffs across teams
Measurement & Continuous Improvement Define and track content performance and operational metrics (e.g., throughput, cycle time, quality, engagement)
Identify inefficiencies and continuously improve workflows, tools, and team practices
Advocate for data‑informed decisions in content and experience design
Required Leadership & Collaboration Skills Proven ability to influence and align cross‑functional teams
Strong systems thinking with the ability to connect strategy to execution
Excellent communication skills, with experience working across design, product, and engineering
Track record of building operational clarity in complex, ambiguous environments
Ability to advocate for content as a critical part of the user experience
Required Skills & Competencies Deep experience in content operations, content production, or UX operations
Strong program and project management skills across multiple workstreams
Experience with CMS and CCMS platforms (e.g., Madcap IXIA), design tools (e.g., Figma), and work management tools (e.g., Jira, Monday)
Understanding of UX writing, technical writing, content design, and product development processes
Experience establishing content governance, standards, and scalable systems
Familiarity with accessibility and inclusive design practices
Strong attention to detail and ability to balance strategy with execution
Education & Experience Minimum Qualifications Bachelor’s degree or equivalent experience
3-5 years of experience in content production, content operations, UX content, or related fields
Experience working within product, UX, or digital experience teams
Preferred Experience supporting or embedded within UX teams
Experience building or scaling content operations functions
Background in product‑led organizations or complex digital ecosystems
Equal Opportunity Employment Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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