Director - Strategic Accounts - Texas South

Position Summary Director - Strategic Accounts advances Caris’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology; owns executive relationships and drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.
Job Responsibilities Own and manage executive-level relationships (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, lab leadership, health system administrators).
Develop, execute, and maintain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.
Identify opportunities to integrate molecular profiling and precision oncology into clinical pathways and system protocols.
Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
Partner with Regional Business Directors on planning, prioritization, and tactical execution.
Provide indirect leadership/mentorship to field roles (Oncology Account Executives, Oncology Case Managers).
Serve as primary project owner for strategic initiatives (account onboarding, program launches, workflow optimization, EMR integrations, service improvements).
Coordinate cross-functional execution (Operations, Client Services, Laboratory, Medical Affairs, IT, Marketing).
Define project scope/timelines/deliverables/success metrics; track using CRM and project tools.
Support business development and account expansion (complex deal strategy/value positioning).
Act as senior escalation point; align customer expectations with operational performance.
Required Qualifications Bachelor’s degree in life sciences, business, or related field.
5–7+ years’ experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
Strong knowledge of molecular diagnostics, NGS, oncology workflows, and pathology/lab operations.
Proven growth success in complex, matrixed healthcare environments.
Ability to influence without authority and lead cross-functional/field teams.
Proficiency with CRM (e.g., Salesforce), reporting tools, and Microsoft Office.
Ability to complete pre‑employment processes (background/drug/reference checks).
Preferred Qualifications MBA or advanced degree.
Project management training or PMP certification.
Experience with enterprise/health‑system partnerships.
Relationships with academic medical centers or integrated delivery networks.
Strong analytical, organizational, and executive communication skills.
Physical Demands / Other Significant regional travel (>50%); remote or on‑site work with customers.
Ability to lift/carry up to 25 lbs occasionally.
Evening/weekend/holiday work and after‑hours responsiveness may be required based on customer needs.
Training Job‑specific, compliance, and safety training assigned based on role; ongoing training on products/systems/regulatory/commercial processes.

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