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Implant Relationship Manager Role

Rockcliff Oral Surgery · Charlotte, NC, USA ·

Job type:
Full Time

Full-Time | Field & Clinical Hybrid Role | Specialty Dental CareWe are hiring an Implant Relationship Manager to serve as the connective force between referring dentists, patients, and our surgical team. In this role, you will help patients confidently move forward with implant treatment while building meaningful professional relationships throughout the dental community.If you have experience in dental assisting, treatment coordination, or healthcare patient care and enjoy educating, guiding, and supporting people through important decisions, this role offers a unique next step in your career.You will spend time both in the field collaborating with partner practices and inside the clinic supporting implant patients , ensuring every interaction reflects exceptional service and clinical excellence.Local travel required (approximately 60–75%).What You'll DoBuild Trusted Referral PartnershipsVisit referring dental practices to strengthen professional relationshipsServe as a reliable resource for doctors and their teamsSupport communication between referring offices and specialistsCoordinate meetings, educational visits, and appreciation eventsShare clinical updates, case collaboration opportunities, and resourcesIdentify ways to improve referral workflows and partnership experienceGuide Implant Patients Through TreatmentAct as a primary point of contact from consultation through final restorationEducate patients on procedures, timelines, and treatment valuePresent treatment plans and financial options clearly and compassionatelyReduce treatment delays through consistent follow-upCoordinate scheduling across surgical and restorative providersAdvocate for patients throughout complex treatment journeysSupport Education & Professional GrowthAssist with study clubs, CE programs, and educational eventsCoordinate logistics, attendance, and follow-up communicationFacilitate collaboration between restorative dentists and specialistsHelp expand implant knowledge within partner officesAlign surgeons, clinical staff, labs, and scheduling teamsMaintain accurate case tracking and communicationParticipate in planning meetings focused on growth and patient experienceIdentify workflow improvements that enhance care deliveryTrack Progress & ImpactMonitor referral activity and relationship engagementSupport implant case acceptance and completion trackingMaintain organized outreach and follow-up systemsContribute insights that help guide practice growth strategiesWho Thrives in This RoleThis position is ideal for someone who enjoys connecting with people just as much as supporting clinical care.You may be a strong fit if you:Have experience as a Dental Assistant, Treatment Coordinator, or healthcare professionalUnderstand or are eager to learn implant and restorative workflowsCommunicate confidently and naturally with patients and providersAre organized, proactive, and dependable with follow-throughEnjoy working independently while staying closely connected to a teamValue professionalism, empathy, and service excellenceLike being out in the community rather than behind a desk all dayWhy Join UsYou'll join a growing specialty organization dedicated to supporting exceptional surgeons and delivering outstanding patient outcomes. Your work will directly influence both patient confidence and practice growth, making you an essential part of the care journey.This is a role for someone who wants their work to be visible, meaningful, and relationship-centered every day.Apply today to become an Implant Relationship Manager and help patients move forward with confidence.#J-18808-Ljbffr