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Product Manager

SocialPilot · New York, NY, USA · Remote ·

Job type:
Full Time

About the RoleSocialPilot is looking for an experienced Product Manager to join a collaborative cross‑functional team across UI/UX designers, engineering, marketing, and customer success. This role is focused on our Online Reputation & Listings Management product line, combining 0→1 product building with the operating maturity of a profitable SaaS business. You'll solve customer problems, improve core product experiences, and explore thoughtful uses of AI where it adds real value.Full‑time, remote in India , and might require occasional domestic and international travel.What You'll DoConduct in-depth market, competitive, and user research to guide product strategyCollaborate with UX/UI teams to create intuitive, user‑centric product experiencesPartner with engineering to translate product ideas into seamless, high‑performing capabilitiesWork with marketing to strategize and execute go‑to‑market and feature adoption plansAuthor clear, detailed product briefs and specs that align with business and user goalsDefine success metrics, run experiments, and use analytics to iterate and improveContribute to product discovery and execution for our Online Reputation & Listings Management platformIdentify opportunities to simplify workflows and improve customer outcomes through thoughtful use of AI and automationWhat We're Looking For3+ years of experience in product management at a SaaS companyProven success in building and scaling at least one product or multiple impactful featuresExperience conducting user interviews and turning insights into actionable plansStrong understanding of modern UI/UX principles, experience with Figma is a big plusExcellent communication and spec‑writing skills, you clearly define the what, why, and howTechnical fluency to effectively partner with engineering teamsSolid stakeholder management and cross‑functional collaboration skillsComfortable working in a fast‑paced, iterative, and data‑driven environmentBonus PointsExperience with 0→1 product journeysFamiliarity with social media or marketing technology productsExperience with reviews, customer feedback, listings, or reputation management productsExposure to AI‑assisted SaaS workflows or automation featuresAbout SocialPilotSocialPilot helps 12,000+ SMBs and agencies publish, analyze, and manage their social media effortlessly. We're a bootstrapped, profitable, and fast‑growing B2B SaaS company based in India, recently nominated for the Economic Times Startup Awards in the Bootstrap category.Our Impact So Far12,000+ global customers5B+ social media posts publishedConsistently ranked as a Leader by G2, Capterra, and TrustRadiusRecognized as one of India's Top 10 Bootstrapped StartupsCertified as a Great Place to Work™Why You'll Love Working HereTransparent culture: Full visibility into strategy, performance, and goalsNo micromanagement: Full ownership and accountability of your workLearning & growth: Personalized learning plans and professional development supportAmazing team: Collaborate with top talent from world‑class backgroundsTop‑notch benefits: Health coverage, wellness initiatives, and moreOpen door policy: No hierarchy. Just open conversations.Modern workspace: Zen‑inspired, well‑equipped office space for in‑office collaborationJoin us and help shape products used by businesses around the world.Apply now and be part of our journey!#J-18808-Ljbffr