Senior Commercial Manager

Role
Senior Commercial Manager TfL Soft Services (Cleaning)

Location
Transport for London - London - Greenwich - 14 Pier Walk

We're looking for a commercially driven manager to support the delivery of a high‑profile TfL soft services contract. This is a key role where you'll ensure services are delivered efficiently, compliantly and to the highest standards in a fast‑paced operational environment.

The Role
As Commercial Manager, you'll take ownership of the commercial performance of the contract, helping to ensure cleaning services are delivered on time, within budget and in line with contractual expectations. You'll work closely with TfL stakeholders and internal teams to drive performance, manage risk and protect value.

Key Responsibilities

Manage the commercial performance of the TfL soft services contract

Build strong, effective relationships with key stakeholders

Ensure compliance with contract terms, regulations and safety standards

Identify and mitigate commercial and operational risks

Monitor delivery against budgets, timelines and quality expectations

Support the development and performance of the wider team

What We're Looking For

Experience in a commercial or contract management role within FM or a complex operational environment

Strong understanding of contracts, compliance and risk management

Proven ability to manage stakeholder relationships and deliver to client expectations

Experience within cleaning or soft services is beneficial

Added Bonus (Not Essential)

Project Management

Quantity Surveying (QS)

Financial or cost management

Legal or contractual roles within construction or FM

Strong commercial FM contract management experience

Qualifications

Degree in a relevant field (FM, Construction, Commercial, or similar)

Professional membership (RICS, CIOB, etc.) desirable

Key Strengths

Strong commercial awareness and attention to detail

Confident communicator with strong stakeholder skills

Ability to manage risk in a live operational setting

Organised, proactive and focused on delivering results

Why Join?
You'll be part of a high‑visibility contract where your input directly impacts performance and service delivery across a major public transport network, with real opportunity to grow and develop.

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