Account Specialist

Account Specialist

YMCA of Concord

15 N State St, Concord New Hampshire
Join our award-winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA's Database Management team, this position is responsible for supporting the membership, childcare and day camp programs.
Primary Responsibilities:
Process childcare and day camp registrations and changes
Manage childcare and day camp waitlists
Audit accounts for system accuracy
Data entry and filing
Process and schedule payments
Update payment methods
Run reports from system database
Communicate with customers to assist with registration and billing inquiries
Qualifications:
High school diploma or general equivalency diploma
Strong customer service skills
Possess strong computer skills
This is a full-time, hourly position with an extensive benefit package that includes:
On-the-job training to ensure position mastery, and opportunities for advancement
Generous paid time off starting at 27 days per year and accruing with tenure
Medical, Dental and Vision Insurance
Free Family YMCA Membership
After qualifying, 8% employer contribution to retirement fund
50% discount on Childcare, Summer Day Camp, and Resident Camp services
Discounts on Programs for yourself & family members
25% discounts on Birthday Parties, Pool and Gym Rentals
Tuition discounts to UNH Manchester, SNHU and online schools
Hourly pay range: $15 - $17 per hour based on experience.