Head, Non-Promotional Platforms & Processes

Head, Non-Promotional Platforms & Processes

The Head, Non-Promotional Platforms & Processes is responsible for defining the strategy to create and maintain an integrated global infrastructure of the systems, processes, operating models and governance necessary to support business activities across Medical Affairs; including but not limited to facilitation of field medical scientific exchange, delivery of medical information in response to unsolicited requests, creation and omnichannel dissemination of scientific content, development of scientific publications, and support for independent medical education. The primary focus will be on building and leading a team that will deliver functional excellence with a focus on innovation through assessment of all current and future business requirements using an enterprise view and identifying and implementing necessary digital and/or process solutions. Understanding industry best practices is critical, as well as emerging technology while applying local regulatory requirements to create a scalable and sustainable global framework that delivers quality and value to both internal and external stakeholders.
Leadership
Set strategic direction for the Non-Promotional Platforms & Processes chapter incorporating deep expertise of external (e.g. HCP) and internal customer perspectives and needs within the context of legal and ethical guardrails for Medical Affairs.
Lead team of 5-10 direct reports who are responsible for owning and defining business process(es) and supporting platforms for the respective functional areas which they are the subject matter experts in (e.g. field medical, medical information, scientific publications, etc.), and for serving as the single point of contact (SPoC) for cross-functional value teams through which they deliver continuous improvement through
Build capabilities to the required standard of the Non-promotional Platforms & Processes chapter and ensure appropriate headcount allocation is in place to meet broader Medical Affairs organizational needs
Conduct annual and mid-year performance reviews with direct reports and participate in talent assessment and development; provide written and verbal feedback to ensure a productive, professional and motivated work group and a highly valued work environment
Partner with relevant Medical Affairs and other cross-functional leaders (e.g. DigitalX, Customer Engagement Excellence, Legal, Ethics & Compliance, Data Privacy, Regulatory Affairs, Pharmacovigilance, Quality Assurance, etc.) to align on strategic initiatives impacting their respective areas
Exhibits strong leadership skills and brings a collaborative mindset as part of Medical Affairs Excellence Leadership Team and also delivers through pod and/or value teams as leader or member as needed
Required Qualifications
Bachelor's Degree in Health-Related Sciences or Business/Management
Minimum of 7 years in healthcare industry with at least 5 years in Medical Affairs
Breadth of diverse leadership experiences and capabilities, including the ability to influence and collaborate with peers, oversee and guide the work of other colleagues to achieve meaningful outcomes and deliver impactful value
Exceptional understanding of Medical Affairs business processes and platforms (e.g. Salesforce, Veeva suite of products including CRM, Vault MedComms, CLM, Link, Workflow, etc.), dashboards, analytics, and underlying data structures
Excellent understanding of legal/regulatory/compliance requirements and guidelines with respect to Medical Affairs in the pharmaceutical industry
Strong and effective strategic thinker and problem solver with high degree of emotional intelligence, with the ability to both recognize and anticipate problems
Ability to negotiate with multiple stakeholder simultaneously and work within ambiguity
Excellent written and oral communications skills
Flexibility to travel 20% of the time, including potentially international travel
Preferred Qualifications
Master's Degree in Health-Related Sciences, Computer Science, or Business Administration (e.g. MD, PharmD, PhD in Health-Related Sciences or MBA)
Personnel management and/or group/team leader experience
Experience in working in cross-functional agile teams
Experience working in a global setting
Business Process Owner/System Owner experience
Experience effectively deploying scalable generative AI solutions within Medical Affairs
Location and Working Environment
This position is based in Northbrook, Illinois. Remote work from anywhere in the US is available.
At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
What awaits you at Astellas?
Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide.
Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
Our Organizational Values and Behaviors
Values: Innovation, Integrity, and Impact sit at the heart of what we do.
Behaviors: We come together as 'One Astellas,' working with courage and a sense of urgency. We are outcome focused and consistently take accountability for our personal contribution.
Salary Range: $189,259-$270,370 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)
Benefits:
Medical, Dental and Vision Insurance
Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
401(k) match and annual company contribution
Company paid life insurance
Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
Long Term Incentive Plan for eligible positions
Company fleet vehicle for eligible positions
Referral bonus program