Creative Marketing Manager - Tenant Experience Management

divh2Creative

Marketing Manager/h2pAt Experience by Industrious, were building a portfolio of services that reimagine the workplacenot just for companies, but for entire office buildings. As part of our tenant experience offering, we partner with leading commercial landlords to deliver amenity and engagement programs that make tenants feel more connected, supported, and productive./ppWe are looking for a Creative

Marketing Manager to develop and operationalize event strategy, marketing systems, and creative excellence that will drive engagement, consistency, and perceived value for both tenants and ownership. This role sits at the center of creative execution for Experience by Industrious

translating strategy into programs, content, and tools that elevate the tenant experience across a national portfolio./ppThis role is well-suited to someone with experience across community engagement, marketing, events and activations, branding, and hospitalitysomeone who can move fluidly between creative thinking and execution./ppAs the Creative

Marketing Manager, youll be responsible for how Experience by Industrious shows up across our Community program

events, marketing content, and communications./ppYoull partner closely with the Director of Community

Marketing to bring ideas to life

translating strategy into clear standards, usable tools, and high-quality outputs that teams can execute across a national portfolio./ppSome days youll be designing templates or refining messaging. Others, youll be shaping an event concept, sourcing creative partners, or helping a team elevate an activation. Youll move between creative work and execution

ensuring everything we put into the world feels cohesive, intentional, and reflective of the experience were delivering./ppYour role is equal parts creative and operational: setting the standard, supporting teams, and making sure the work holds up./ph3Brand Standards

Creative Quality/h3ulliOwn how Experience by Industrious shows up, visually and verbally, across tenant and client touchpoints/liliMaintain clear, usable standards for tone, voice, and design that teams can actually apply day to day/liliBuild and evolve templates, examples, and reference materials that make on-brand the default, not the exception/liliFor select properties, review and refine outputs from local teams

raising the level of clarity, consistency, and overall taste/liliGive direct, actionable feedback that helps teams elevate the quality and consistency of outputs (copy, design, event styling)/liliEnsure everything we put into the world feels considered, cohesive, and reflective of the experience were delivering/liliContinuously raise the bar on creative quality and consistency across the portfolio/li/ululliPartner with leadership to evolve brand expression as needed, and ensure updates are effectively rolled out/li/ulh3Events

Ideation, Standards

Field Support/h3ulliUphold creative and experiential standards across the portfolio/liliDevelop event concepts, frameworks, and execution roadmaps that can be deployed across the portfolio (event catalog)/liliDefine what great looks like by establishing creative standards for events (quality, partners, design, flow) and ensure it shows up consistently across markets/liliSupport local teams in executing elevated, on-brand events:/liulliVendor sourcing and partner recommendations/liliCreative direction, event flow and experience design guidance/liliSourcing materials that elevate look and feel/li/ulliIdentify and cultivate a network of best-in-class partners to elevate programming quality/liliProduce trend reports and inspiration decks to keep programming culturally relevant and differentiated/li/ulh3Marketing Systems

Content Production/h3ulliBuild and maintain marketing templates and brand toolkits that teams can use easily and consistently (newsletters, signage, social, collateral)/liliDevelop marketing materials across digital, physical, and experiential channels/liliSupport the creation of presentations, B2B marketing materials, and client-facing decks/liliCoordinate production and distribution of marketing materials with internal teams and external vendors/liliEnsure all materials are accurate, on-brand, and delivered to a high standard of quality/li/ulh3Editorial Content Creation/h3ulliWrite and edit copy across formats (emails, newsletters, signage, seasonal campaigns)/liliProduce and edit visual content (photo/video) for social and marketing use/liliApply an editorial lens to all outputs; with a focus on clarity, tone, and quality/liliTranslate brand voice into content that is practical, usable content for local teams/liliContinuously refine messaging to ensure it resonates with both tenants and ownership audiences/li/ulh3Partnerships

Experience Enhancement/h3ulliSource and manage relationships with local and national partners (retail, wellness, FB, cultural, etc.)/liliMaintain a strong pipeline of high-quality vendors and collaborators/liliSupport partnership execution across events and activations/liliIdentify opportunities to strengthen programming through thoughtful partnerships and sponsorships/li/ulh3What Success Looks Like/h3pSuccess in this role is measured by the quality, consistency, and clarity of how we show up across the portfolio./ppKey indicators include:/pulliA clear and consistent brand presence across all tenant and client touchpoints/liliNoticeable lift in the quality of events, marketing materials, and on-site execution/liliLocal teams using tools and templates effectively, with minimal friction/liliStrong adoption of brand standards across markets/liliPositive feedback from both tenants and landlord partners on programming and communications/liliHigh-quality partnerships that elevate programming and differentiate the experience/liliMarketing and event outputs that feel thoughtful, cohesive, and well-executed/liliEfficient production and rollout of materials, with minimal rework or misalignment/li/ulh3Requirements/h3ulli58 years of experience in marketing, events, brand, or experience-driven roles/liliExperience designing marketing materials and content across multiple channels (digital, physical, experiential)/liliStrong writing and editing skills, with a clear point of view on tone and voice/liliExperience creating or working within brand standards and guidelines/liliAbility to manage multiple projects and deadlines with a high level of organization and follow-through/liliExperience supporting or executing events, activations, or brand programs/liliStrong eye for design and attention to detail; experience with tools such as Canva or Adobe preferred/liliExperience working with external vendors and partners/liliComfort operating in a fast-paced, evolving environment with a high degree of autonomy/liliStrong communication skills, with the ability to give clear, actionable feedback/liliInterest in hospitality, real estate, and experience design/li/ulh2Compensation/h2pThe base salary for this role is $90,000-$110,000, depending on experience, skills, and role alignment. This role is also eligible for an annual bonus./ppEqual Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law./p/div