Responsibilities:
- Represent Vanguard’s participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings.
- Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best‑in‑class approach.
- Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes.
- Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application.
- Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants.
- Leverage Vanguard’s proven communication best practices to engage participants.
- Participate in special projects and perform other duties as assigned.
Qualifications:
- Minimum five years of related work experience, including strong experience engaging with external clients and/or senior, influential stakeholders, with demonstrated executive presence (B2B preferred).
- Experience/familiarity with the 401(k) recordkeeping business preferred.
- Undergraduate degree or equivalent combination of training and experience.
Sponsorship:
Vanguard is not offering visa sponsorship for this position.
#J-18808-Ljbffr